Error: (how to fix) after clicking on RED APPLY button

[sawgood1000 (Shawn Frye)]

Hi SangomaOS Team:

On some PBXs, for some reason, an error has started to happen after making some changes, and then clicking on the RED APPLY button.

See screenshot

NOTE:
running tail -f /var/log/asterisk/freepbx.log show this output

[2022-11-16 19:40:34] [freepbx.INFO]: [NOTIFICATION]-[freepbx]-[RCONFFAIL] - ‘fwconsole reload’ failed, config not applied (The command “/usr/sbin/asterisk -rx ‘core show version’” failed. Exit Code: 1(General error) Working directory: /var/www/html/admin Output: ================ Error Output: ================ Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?) ) [] []

FIX:
SSH into PBX and run the command
fwconsole reload --verbose

Refresh the UI screen, the changes go through and the RED APPLY is gone

Any tips on why this is happening, and what the fix might be?

2022-11-16T08:00:00Z

[bksales]

Sometimes fwconsole chown fixes the issue, other times there is some other underlying issue (like restapps if your EPM license is expired). See what else the dashboard says is wrong.

[sawgood1000 (Shawn Frye)]

bksales

ok. Thank you.
We don’t use EPM, so maybe I’ll remove the module.
I think RESTapps are needed for the Asterisk Info module.

Appreciate the tips.