EPM - Aastra Issues

I’m having a few issues with the EPM and aastra phones.

  • Baseline edit - Not sure if this is even an issue, but something I’ve noticed. When adding custom values to the aastra.cfg, it seems that all the values are being generated with double quotes, which I think may be causing problems. For example, we normally add the following to our aastra.cfg

sip use basic codecs: 1
live dialpad: 1

When looking at the aastra.cfg file it looks like this:
sip use basic codecs: "1"
live dialpad: “1”

  • aastra.cfg - at the bottom of the file, there a number like 25, 28 being added. (we verified this on 3 other systems with the EPM module) When loading up the phone, it shows a “Cannot display” and then goes away. None of the settings are “adapted” as the values above are not present on the phone. The rest of the values keys, etc. are properly loaded.

  • speeddialmwi - trying to setup this key for MWI on the 55i/57i shows the Label of “Vmail ?” on the phone. I assume this is because the URI is missing from the template. What variables can we use? I assume the value needs to be sip:{VM}@{PBX}, but what values can we use so these are auto-generated for all users that the template applies to? What variable can we use (if any) to make sure that the users’s mailbox value is used, and not the extension? We have several users with multiple devices all linked to the same voicemail box. This is the best solution we’ve found since device and user is dead, and unsupported with most if not all extensions.

TIA,
Carlos.

All values in config files for Aastra are wrapped in “” and have been for years by us. Go look in the mac.cfg it has the same thing.

I have no clue what you mean about number like 25,28 being at bottom of the file. Please show us an example.

No clue on that button as we have never used it or supported it. In the wiki you can see a list of variable we support in EPM. http://wiki.freepbx.org/display/FCM/EPM-Variables+exposed+in+Base+File+Editor

Tony,

I didn’t think the double quotes would be an issue, but since nothing in the aastra.cfg was loading, i figured something in there was causing it to puke. I only noticed the numbers on the last line, thinking I had something wrong somewhere, and i confirmed on a second system.

[[email protected]:/tftpboot]$ cat aastra.cfg 
#Configuration automatically generated via the EndPoint Module 
#DO NOT HAND MODIFY THIS FILE! 
#generated: Fri, 30 May 2014 10:00:57 -0400

#############################################################################
# Aastra default config file for use with XML scripts
# Generated using setup-aastra-xml
#
# Copyright (C) 2009 Aastra Telecom
# Copyright (C) 2010 Schmooze Com Inc.
#
#############################################################################
dhcp: "1"
sip line1 user name: "XXNAXX"
sip line1 proxy ip: "ext.test.com"
ask_tz: "0"
prgkey1 locked: "0"
prgkey2 locked: "0"
prgkey5 locked: "0"
prgkey6 locked: "0"
auto resync mode: "3"
auto resync time: "02:00"
live dialpad: "1"
sip use basic codecs: "1"
25[[email protected]:/tftpboot]$ 

System2

[[email protected]:/tftpboot]$ cat aastra.cfg
#Configuration automatically generated via the EndPoint Module 
#DO NOT HAND MODIFY THIS FILE! 
#generated: Fri, 30 May 2014 11:57:24 -0400

#############################################################################
# Aastra default config file for use with XML scripts
# Generated using setup-aastra-xml
#
# Copyright (C) 2009 Aastra Telecom
# Copyright (C) 2010 Schmooze Com Inc.
#
#############################################################################
ask_tz: "0"
prgkey1 locked: "0"
prgkey2 locked: "0"
prgkey5 locked: "0"
prgkey6 locked: "0"
dhcp: "1"
sip line1 user name: "XXNAXX"
sip use basic codecs: "1"
live dialpad: "1"
auto resync time: "02:00"
auto resync mode: "3"
28[[email protected]:/tftpboot]$

This is before and after generating the baseline file with no edits:

[[email protected]:/tftpboot]$ cat aastra.cfg
#Configuration automatically generated via the EndPoint Module 
#DO NOT HAND MODIFY THIS FILE! 
#generated: Wed, 13 Nov 2013 21:51:45 -0500

#############################################################################
# Aastra default config file for use with XML scripts
# Generated using setup-aastra-xml
#
# Copyright (C) 2009 Aastra Telecom
# Copyright (C) 2010 Schmooze Com Inc.
#
#############################################################################

admin password: 222222[[email protected]:/tftpboot]$ 
[[email protected]:/tftpboot]$ cat aastra.cfg
#Configuration automatically generated via the EndPoint Module 
#DO NOT HAND MODIFY THIS FILE! 
#generated: Fri, 30 May 2014 12:14:27 -0400

#############################################################################
# Aastra default config file for use with XML scripts
# Generated using setup-aastra-xml
#
# Copyright (C) 2009 Aastra Telecom
# Copyright (C) 2010 Schmooze Com Inc.
#
#############################################################################
dhcp: "1"
sip line1 user name: "XXNAXX"
sip line1 proxy ip: "ext.test.com"
ask_tz: "0"
prgkey1 locked: "0"
prgkey2 locked: "0"
prgkey5 locked: "0"
prgkey6 locked: "0"
24[[email protected]:/tftpboot]$ 

Those variables are available throughout, or only in the baseline files? If we use them for a label, etc. in the templates, will they hold?

Thanks,
Carlos.