English g729 files go missing on occasion

(Dan S) #1

Every so often i have a issue where the language files for G729 go missing. I can redownload the files but I get a rash of tickets from agents as the proms just say paused , not paused deactiveted or paused activated for my static agents.

any ideas would be great,
in the console logs I’ll see where i says the file is missing.