Endpoint not registering correctly

General Help
1

I am posting this because this issue drove me nuts for days and I finally solved it. Hopefully this post will help someone else…

I have a couple hundred pjsip extensions. There were no obvious issues with the phone config nor the extensions, but I kept none of the extensions could complete a call, even from extension to extension.

I disconnected all phones but one and ran wireshark on the ip of the phone: “tshark host 192.168.1.x”

I was repeatedly getting 401 Unauthorized replies to all of my attempted REGISTER requests.

Ran debug on asterisk:
https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information
CLI> core set verbose 5
CLI> core set debug 5
CLI> module reload logger

My phones were trying to register two test extensions that I set up, 11 and 12. I saw in the matrix running across my screen that it was referencing a different extension, call it 99. I saw references to “99-identify” - clearly WRONG!

Some to find out, asterisk tries to identify an endpoint in an order that causes it to miscategorize my phones extensions.
https://blogs.asterisk.org/2018/02/07/identifying-endpoint-pjsip/

Solution was to enter the following line in my pjsip_custom_post.conf file and restarting
https://issues.freepbx.org/browse/FREEPBX-17803
endpoint_identifier_order=auth_username,username,ip

The default identify order is apparently not what I was expecting.
CLI> pjsip show identifiers
Identifier Names:
name not specified
ip
username
anonymous
header
auth_username

Im sure some of the others may be able to add some suggestions to this, but I hope this helps someone.

2

The auth_username looks for the auth user which isnt present on the initial REGISTER or INVITE it is only there in the response to the 401 challenge.

3

Would it be better to do something like:

endpoint_identifier_order=username

I did see the warning in the asterisk documentation re making auth_user primary - it works, after the initial 401, but I’m always open to improvements. The default was just making a mess of things.

4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.