Endpoint manager not updating because update license expired

I paid for updates and it doesn’t matter, they don’t really support the commercial EPM. They have not added new Yealink phones in ages. There’s only the ones in this screenshot.

I suggested adding some devices that already work (if you pick a different, similar model) and got no replies so the topic auto closed.

I don’t really know where to get customer support for this, why would there be an official forum with the subject Endpoint Manager (Commercial) and no employee representatives responding? Based on what I’ve seen I thought that was the correct way to request enhancements (adding new models)?

Support for the W70B was requested over a year ago, no official response.

Due to auto-closing of threads, I can’t reply to say “I tested with the W70B using the W60B option and it worked”, :frowning: