Need suggestions, please.
I added the model to the template and then added the device but the PBX will only generate a blank config. I noticed that the paid support for the EPM module was out of date so I renewed it hoping this isn’t like Apple sabotaging devices. Updating the support and activation didnt change anything.
I tried some other phones I have sitting around: a t48G and a t46s and both of those work just fine.
Some other observations:
- adding the device from the extension module gives the config different permissions. Octal value 0755 when added through EPM vs 0644 when added in the extension
- Modules appear to be up to date. I found a thread from two years ago saying that restapps was the issue. That appears to be running and stable (188.8.131.52) but I had it force download and reinstall anyway.
- The t57w was provisioned using the Yeallink RPS “zero touch” provisioning server. That must have been configured correctly as it successfully FTP’d it’s config from the PBX. It just pulled a blank file. By blank I mean this
PBX Version: 184.108.40.206
PBX Distro: 12.7.8-2104-1.sng7
Asterisk Version: 16.17.0