2 days ago outgoing fax email notifications stopped working and yesterday no email notifications are being sent. When I run the debug tool for email under system admin it is showing the from address as [email protected]
I am not sure if this is related but the system flagged this error “You have 1 tampered files (Module: “FreePBX Framework”, File: “/var/www/html/admin/libraries/media/Media/Media.php altered”)”
I upgraded the framework to correct the error but still not emails will go out.
As I am new to FreePBX can someone point me to a log file or a files I can review and see why emails are not being sent?
Thank you for the response, emails in User Management is fine. We have been on 13 for sometime now and been using outgoing faxing withing UCP since May of this year with no problem receiving email conformation until 2 days ago. All the faxes are in the folder /var/spool/asterisk/fax/out it seems that Postfix is not sending emails.
Thanks for replying we are using the paid sys admin.
So I believe I tracked it down to my local domain emails. If I change my extension to my gmail.com email I get the VM notifications. When using my local domain email you receive an unknown userdsn=5.1.1, status=bounced (unknown user: “username”)
Ok fixed the unknown user issue by entering proper hostname. But Faxes and VM notifications are still not working. Sending an email from User manager and Debug for emails both work. The issue with VM is it still wants to use [email protected] instead of what I setup. I have set every everywhere that I found in the system to use [email protected],
My mail sever requires authentication so [email protected] is getting permission denied. Where do I set what email VoiceMail notifications are sent from.
thanks for any help, for the record all for this was working for month until last week. Something had to have change with one of the resent updates.
I also notice that not all the changes I set in the Email Settings under System Admin are saved to the /etc/postfix/main.cf file. Everything I type in the fields are fine but for example NO TLS, or No Authentication settings do not update in the main.cf file, I have to change them manually.
Not sure if this is a bug but will enter a ticket. This was working for me in the past.
The only notices I am not receiving which started all the problems is from FaxPro. I do not receive any log enters in /var/log/maillog do you know if FaxPro uses a different log file? It’s hard to troubleshoot without the error logs.
No the account exists, it was the Host name setting in the “Email Settings” I had it set to my Domain name. Once changed that error was cleared and email was working again. Except for outgoing Fax Confirm email, I am still not receiving and there is no error in the maillog to see why. Any Ideas on where to review why they are not being sent?
I believe that essentially resulted in Postfix on the PBX thinking that it was the final destination for that domain name (what Postfix calls “mydestination”) and expecting the “plapierre” account to exist on the PBX…
The hostname is one of the default entries of “mydestination”…
We actually started having the same issue a couple of days ago.
We can receive incoming faxes through email fine, but we no longer receive the confirmations for outgoing faxes. Its still enabled in the global settings and the per user settings.
I checked /var/log/maillog and I do not see any information about the confirmation. No attempt, no failure, nothing. I see emails for other system notifications and for the incoming faxes and voicemails etc
Possibly a bug introduced in a recent module update??