I need a way to interact with the call log, preferably in real time. Our work flow is:
user gets call->user completes call->user enters information about call into call log
I have been to the dark corners of the internet searching for a way to make this work. I am left with the conclusion that I will have to roll my own app that will interface with the CDR. I feel as if I am missing something. If I am wrong in my conclusion, can someone steer me in the right direction?