Easiest Way To Set Up Simple IVR?

configuration
Tags: #<Tag:0x00007f702a1bb6c8>

(Abc123) #1

Hello,
I have a test system that will have 90+ potential extensions (not all registered at all times).

Goal: When inbound call comes in, prompt for “Please enter your extension followed by pound”. No other IVR functions required.

I see I can manually add the voice prompt and each extension/key press. Is there a quicker way to do it? Import or module?


#2

In you set Enable Direct Dial to Enabled, dialing an extension number should work. You will still have to record a suitable Announcement.


(Abc123) #3

Thanks. Indeed this is correct (the help tip when hoovered over the function is not very detailed).


(system) closed #4

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.