DPMA cant listent to voicemail

So I have small 2 man office we’re working with. Two extensions. 1001, and 1002. Both stations are using Digium D65s. Onsite FreePBX 15, all updates completed, latest firmware on D65 phones.

In Digium phones configuration I created 2 phones. Both phones had 1001 and 1002 in the assigned extensions.

In the Extensions configuration I’ve assigned each extension to have 2 contacts.

Each end user wants the ability to answer the other extension if a call comes in.

The problem i’m having is when a voice mail message is left. I can see the VM in the VVM menu on the D65, I click play and it doesn’t play.

If I’m at station 1002 and I removed extension 1002 from station 1001’s phone I can then listen to the voicemails on 1002’s station.

Here’s the snippet from the full log when I cannot listen to the voicemail.


[2022-02-08 12:01:43] VERBOSE[25795] loader.c: Reloading module 'app_voicemail.so' (Comedian Mail (Voicemail System))
[2022-02-08 12:01:43] WARNING[25795] app_voicemail.c: maxsilence should be less than minsecs or you may get empty messages
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=pjsip:10.115.0.107:5060") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] MessageSend("Message/ast_msg_queue", "digium_phone:blah") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, proxy, 5) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=pjsip:10.115.0.107:5060") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] MessageSend("Message/ast_msg_queue", "digium_phone:blah") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, proxy, 5) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=pjsip:10.115.0.107:5060") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] MessageSend("Message/ast_msg_queue", "digium_phone:blah") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, proxy, 5) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:1] Set("Message/ast_msg_queue", "MESSAGE(custom_data)=mark_all_outbound") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:2] Set("Message/ast_msg_queue", "TMP_RESPONSE_URI=pjsip:10.115.0.107:5060;transport=udp") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:3] Set("Message/ast_msg_queue", "MESSAGE_DATA(Request-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:4] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-URI)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:5] Set("Message/ast_msg_queue", "MESSAGE_DATA(X-Digium-AppServer-Response-FullContact)=") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:6] MessageSend("Message/ast_msg_queue", "pjsip:10.115.0.107:5060;transport=udp,proxy") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Executing [[email protected]_pjsip_message_context:7] Hangup("Message/ast_msg_queue", "") in new stack
[2022-02-08 12:01:43] VERBOSE[9797][C-00000001] pbx.c: Spawn extension (dpma_pjsip_message_context, digium_phone_module, 7) exited non-zero on 'Message/ast_msg_queue'

any ideas on correcting this issue would be appreciated . For any further explanations please don’t hesitate to ask.

How are the phones being provisioned? The supported method is with EPM using DPMA.

The phones are being provisioned via DPMA

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