Hi! Every now and then an extension gets set to Do Not Disturb. (I’ve got the *78 *79 and *76 feature codes disabled.) The only way I’ve found to undo the DND is to log into the user’s UCP, presence state, and slide the DND toggle back to disabled.
Does anyone have any troubleshooting tips on how the DND might be getting accidentally set?
Digium D65 phones (provisioned with DPMA)