We would like to have distinctive ringtones for internal and external calls.
At this moment we have specified in the alert info box of the inbound route.
However, a lot of people are having a hard time to hear the actual difference between the external and internal ringtones.
Is there something else we could do to create a complete different ring tone and not only a different cadence and link it only to external or internal calls ?
The Aastra phones support Bellcore distinctive ringing. On any freepbx configuration screen that has the “Alert Info” box you can enter the distinctive ring command:
<Bellcore-dr3>
the “3” can be any number between 1 and 4, each one giving a different distinctive ring.
The format is critical. You must use the Greater than and Less than signs, capitalization, etc. to make this work.