So, in the last week or so, we’ve been getting reports from customers saying that their /var/log/asterisk/full log is rather…um…sparse lately. In fact, some folks’ logs are damn near empty despite processing thousands of calls a day. Most have indicated that they have not recently performed updates on their own and our AMI has general automatic updates disabled. Automatic SECURITY updates ARE enabled by default, however, and I think that’s where this came from.
The only change I could find between a system with working logs and one without was in /etc/asterisk/logger_logfiles_additional.conf. On a system with broken full log:
In a system with proper working log (I have a few test systems with all automatic updates disabled exactly for these types of comparisons):
So, I think it’s pretty easy to spot the difference(3) here. 
Can someone “in the know” explain where this change came from and perhaps comment on if it should actually be here?
Is anyone else noticing a substantially slimmer full log in the last week or so? It has already cost me a diagnostic opportunity on a system that crashed today, because the log had less than 50 lines added to it all day and most of them (ALL of the VERBOSE) were:
No other verbose call activity is being recorded on the broken systems. Since the file is autogenerated, my hands appear tied on testing this out myself since I don’t know exactly where the (3) is being added.
This appears to be hitting a large number of systems, perhaps with admins unaware that this is even the case…until they attempt to check a log when something goes amiss, only to find the log effectively empty. That’s how we’ve stumbled upon it.
Versions on a broken system
±----------------------±-----------±---------±-----------+
| Module | Version | Status | License |
±----------------------±-----------±---------±-----------+
| accountcodepreserve | 13.0.2.2 | Enabled | GPLv2 |
| amd | 15.0.2 | Enabled | GPLv3+ |
| announcement | 15.0.3.10 | Enabled | GPLv3+ |
| api | 15.0.3.7 | Enabled | AGPLv3+ |
| areminder | 15.0.14.22 | Enabled | Commercial |
| arimanager | 15.0.3.8 | Enabled | GPLv3+ |
| asterisk-cli | 14.0.1 | Enabled | GPLv3+ |
| asteriskinfo | 15.0.10 | Enabled | GPLv3+ |
| asternic_cdr | 1.6.3 | Enabled | |
| awsfpbx_instance_info | 14.0.7 | Enabled | GPLv3 |
| backup | 15.0.10.28 | Enabled | GPLv3+ |
| blacklist | 15.0.2.10 | Enabled | GPLv3+ |
| broadcast | 15.0.12 | Enabled | Commercial |
| builtin | | Enabled | |
| bulkhandler | 13.0.19 | Enabled | GPLv3+ |
| calendar | 15.0.4.19 | Enabled | GPLv3+ |
| callback | 15.0.9 | Enabled | GPLv3+ |
| callerid | 15.0.15 | Enabled | Commercial |
| callforward | 15.0.10 | Enabled | AGPLv3+ |
| calllimit | 15.0.5.5 | Enabled | Commercial |
| callrecording | 15.0.7.11 | Enabled | AGPLv3+ |
| callwaiting | 15.0.4.2 | Enabled | GPLv3+ |
| campon | 13.0.4.1 | Enabled | GPLv3+ |
| cdr | 15.0.17.2 | Enabled | GPLv3+ |
| cel | 15.0.15.10 | Enabled | GPLv3+ |
| certman | 15.0.25.3 | Enabled | AGPLv3+ |
| cidlookup | 15.0.17 | Enabled | GPLv3+ |
| conferences | 15.0.7.4 | Enabled | GPLv3+ |
| conferencespro | 15.0.3.15 | Enabled | Commercial |
| configedit | 13.0.7.1 | Enabled | AGPLv3+ |
| contactmanager | 15.0.8.23 | Enabled | GPLv3+ |
| core | 15.0.12.17 | Enabled | GPLv3+ |
| cos | 15.0.9 | Enabled | Commercial |
| customappsreg | 15.0.13 | Enabled | GPLv3+ |
| cxpanel | 15.0.4 | Enabled | GPLv3 |
| dahdiconfig | 15.0.5.4 | Enabled | GPLv3+ |
| dashboard | 15.0.5 | Enabled | AGPLv3+ |
| daynight | 15.0.11 | Enabled | GPLv3+ |
| dictate | 15.0.6 | Enabled | GPLv3+ |
| digium_phones | 15.0.2 | Enabled | GPLv2 |
| directory | 15.0.16 | Enabled | GPLv3+ |
| disa | 15.0.4.7 | Enabled | AGPLv3+ |
| donotdisturb | 15.0.6 | Enabled | GPLv3+ |
| endpoint | 15.0.27.32 | Enabled | Commercial |
| extensionroutes | 15.0.5 | Enabled | Commercial |
| fax | 15.0.19 | Enabled | GPLv3+ |
| faxpro | 15.0.8.11 | Enabled | Commercial |
| featurecodeadmin | 13.0.6.4 | Enabled | GPLv3+ |
| filestore | 15.0.3.9 | Enabled | AGPLv3 |
| findmefollow | 15.0.22 | Enabled | GPLv3+ |
| firewall | 15.0.6.20 | Enabled | AGPLv3+ |
| framework | 15.0.16.72 | Enabled | GPLv2+ |
| fw_langpacks | 14.0.1 | Enabled | GPLv3+ |
| hotelwakeup | 15.0.5.4 | Enabled | GPLv2 |
| iaxsettings | 15.0.6 | Enabled | AGPLv3 |
| infoservices | 15.0.2 | Enabled | GPLv2+ |
| irc | 13.0.1 | Enabled | GPLv3+ |
| ivr | 15.0.26 | Enabled | GPLv3+ |
| languages | 15.0.10 | Enabled | GPLv3+ |
| logfiles | 15.0.4 | Enabled | GPLv3+ |
| manager | 15.0.9 | Enabled | GPLv2+ |
| miscapps | 15.0.8 | Enabled | GPLv3+ |
| miscdests | 15.0.2.10 | Enabled | GPLv3+ |
| music | 15.0.20 | Enabled | GPLv3+ |
| outroutemsg | 15.0.9 | Enabled | GPLv3+ |
| paging | 15.0.4.23 | Enabled | GPLv3+ |
| pagingpro | 15.0.1.20 | Enabled | Commercial |
| parking | 15.0.15.1 | Enabled | GPLv3+ |
| parkpro | 15.0.12.14 | Enabled | Commercial |
| pbdirectory | 2.11.0.6 | Enabled | GPLv3+ |
| phonebook | 15.0.11 | Enabled | GPLv3+ |
| phpinfo | 13.0.2 | Enabled | GPLv2+ |
| pinsets | 15.0.1.10 | Enabled | GPLv3+ |
| pinsetspro | 15.0.3 | Enabled | Commercial |
| pm2 | 15.0.3.8 | Enabled | AGPLv3+ |
| presencestate | 15.0.9 | Enabled | GPLv3+ |
| printextensions | 13.0.3.2 | Enabled | GPLv3+ |
| queueprio | 15.0.10 | Enabled | GPLv3+ |
| queues | 15.0.21 | Enabled | GPLv2+ |
| qxact_reports | 15.0.3.24 | Enabled | Commercial |
| recording_report | 15.0.4.31 | Enabled | Commercial |
| recordings | 15.0.3.13 | Enabled | GPLv3+ |
| restapi | 13.0.21.2 | Enabled | AGPLv3 |
| restapps | 15.0.19.8 | Enabled | Commercial |
| ringgroups | 15.0.11.8 | Enabled | GPLv3+ |
| sangomacrm | 15.0.15 | Enabled | Commercial |
| setcid | 15.0.8 | Enabled | GPLv3+ |
| sipsettings | 15.0.6.27 | Enabled | AGPLv3+ |
| sipstation | 15.0.5.8 | Enabled | Commercial |
| sms | 15.0.10 | Enabled | Commercial |
| sng_mcu | 13.0.5 | Disabled | Commercial |
| soundlang | 15.0.5.7 | Enabled | GPLv3+ |
| speeddial | 2.11.0.4 | Enabled | GPLv3+ |
| superfecta | 15.0.2.23 | Enabled | GPLv2+ |
| sysadmin | 15.0.16.4 | Enabled | Commercial |
| timeconditions | 15.0.15.3 | Enabled | GPLv3+ |
| tts | 15.0.9 | Enabled | GPLv3+ |
| ttsengines | 15.0.4.6 | Enabled | AGPLv3 |
| ucp | 15.0.6.17 | Enabled | AGPLv3+ |
| userman | 15.0.28 | Enabled | AGPLv3+ |
| vmblast | 15.0.11.4 | Enabled | GPLv3+ |
| vmnotify | 15.0.11 | Enabled | Commercial |
| voicemail | 15.0.18.15 | Enabled | GPLv3+ |
| voicemail_report | 15.0.5 | Enabled | Commercial |
| vqplus | 15.0.7.15 | Enabled | Commercial |
| weakpasswords | 13.0.2 | Enabled | GPLv3+ |
| webcallback | 15.0.6.2 | Enabled | Commercial |
| webrtc | 15.0.8 | Enabled | GPLv3+ |
| xmpp | 15.0.6.4 | Enabled | AGPLv3 |
| zulu | 15.0.58.9 | Enabled | Commercial |
±----------------------±-----------±---------±-----------+
Maybe I need another week off! haha