Let me explain what I’m trying to accomplish. I have created a paging group and I’m able to use the paging group to send out a message over the intercom of our phones. However, whenever a user has their phone in DND mode they do not get the intercom message.
Our phones are Linksys SPA962 phones. I’d like to be able to disable the DND on the phone in order for them to receive the intercom message. I’m not sure how I would go about doing this.
I was going to disable the dnd on the phone and in pbx. If users didn’t want the phone to ring they would have to turn the ringer volume all of the way down.
I like your idea of reprogramming the soft key. I’m just not sure how to reprogram the soft key. If you know how to I’d appreciate I response. In the meantime I’m going to see if I can figure that out.
My only concern with the soft key is how would the person know if dnd is on. For example, let’s say they turn on dnd and then later they aren’t sure if it’s on or not.