Disable Transfer Active Call to Extension


(Drnate) #1

Hello!
On my Sangoma Phones’ first screen, I have the parking slots and the extensions with the voicemail boxes. Even though they are on opposite sides, occasionally the VM extension is hit instead of the parking slot. The caller hears the “there are ___ new messages” prompt and can theorteically access our private voicemail messages. Can I disable the ability to transfer these messages (without getting rid of the phones’ layout).

The VM boxes are used through our IVR when we cannot answer a call.

Thank you for looking!
Nathan