Disable/dont play voicemail greetings default

Hello guys,

i’m new in freebpx.
i want to disable the default greeting for all SIP voicemails

-- Executing [[email protected]:2] VoiceMail("SIP/111-00000063", "[email protected],u""") in new stack -- <SIP/111-00000063> Playing 'vm-theperson.gsm' (language 'en') -- <SIP/111-00000063> Playing 'digits/1.gsm' (language 'en') -- <SIP/111-00000063> Playing 'digits/2.gsm' (language 'en') -- <SIP/111-00000063> Playing 'digits/1.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-isunavail.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-intro.gsm' (language 'en') -- <SIP/111-00000063> Playing 'beep.gsm' (language 'en')

and the message after leaving a message too

-- User ended message by pressing # -- <SIP/111-00000063> Playing 'auth-thankyou.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-review.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-review-urgent.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-reachoper.gsm' (language 'en') -- <SIP/111-00000063> Playing 'vm-goodbye.gsm' (language 'en')

background: its a litte callcenter with about 300 little queues.
each queue should have his own mailbox. so i created 300 sip extensions
and enabled the voicemail.

better ideas?

thanks for help and regards
philip

To reduce your clutter

send the queue failover destination to an appropriate voicemail (no-msg) box

add

operator=no
review=no

to /etc/asterisk/voicemail.conf

doesnt work.
tried it in [general] and directly in the extension/voicemail.
review=no works fine, since i changed review from yes to no i only get
"thanks.goodbye." thats ok

[CODE]
[general]
review=no
operator=no

#include vm_general.inc
#include vm_email.inc
[default]

121 => 111,121,[email protected],attach=yes|saycid=no|envelope=no|delete=yes
120 => 1112,120,[email protected],attach=yes|saycid=no|envelope=no|delete=yes|operator=no
[/CODE]

Sending the queue failover works for me, always has.

What is your Distro/Versions/Platform? all that good stuff that would be necessary to go further.

Paste the logs for a call that “doesnt work”

ohh forget to write:
i’m using
elastix 2.3
centos 5.7
asterisk 1.8.11.0
freepbx 2.8.1

-- Executing [[email protected]:1] Macro("SIP/111-00000003", "exten-vm,120,120") in new stack -- Executing [[email protected]:1] Macro("SIP/111-00000003", "user-callerid,") in new stack -- Executing [[email protected]:1] Set("SIP/111-00000003", "AMPUSER=111") in new stack -- Executing [[email protected]:2] GotoIf("SIP/111-00000003", "0?report") in new stack -- Executing [[email protected]:3] ExecIf("SIP/111-00000003", "1?Set(REALCALLERIDNUM=111)") in new stack -- Executing [[email protected]:4] Set("SIP/111-00000003", "AMPUSER=111") in new stack -- Executing [[email protected]:5] Set("SIP/111-00000003", "AMPUSERCIDNAME=Ina Gabriel") in new stack -- Executing [[email protected]:6] GotoIf("SIP/111-00000003", "0?report") in new stack -- Executing [[email protected]:7] Set("SIP/111-00000003", "AMPUSERCID=111") in new stack -- Executing [[email protected]:8] Set("SIP/111-00000003", "CALLERID(all)="Ina Gabriel" <111>") in new stack -- Executing [[email protected]:9] ExecIf("SIP/111-00000003", "0?Set(CHANNEL(language)=)") in new stack -- Executing [[email protected]:10] GotoIf("SIP/111-00000003", "0?continue") in new stack -- Executing [[email protected]:11] Set("SIP/111-00000003", "__TTL=64") in new stack -- Executing [[email protected]:12] GotoIf("SIP/111-00000003", "1?continue") in new stack -- Goto (macro-user-callerid,s,19) -- Executing [[email protected]:19] Set("SIP/111-00000003", "CALLERID(number)=111") in new stack -- Executing [[email protected]:20] Set("SIP/111-00000003", "CALLERID(name)=Ina Gabriel") in new stack -- Executing [[email protected]:21] NoOp("SIP/111-00000003", "Using CallerID "Ina Gabriel" <111>") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "RingGroupMethod=none") in new stack -- Executing [[email protected]:3] Set("SIP/111-00000003", "VMBOX=120") in new stack -- Executing [[email protected]:4] Set("SIP/111-00000003", "__EXTTOCALL=120") in new stack -- Executing [[email protected]:5] Set("SIP/111-00000003", "CFUEXT=") in new stack -- Executing [[email protected]:6] Set("SIP/111-00000003", "CFBEXT=") in new stack -- Executing [[email protected]:7] Set("SIP/111-00000003", "RT=15") in new stack -- Executing [[email protected]:8] Macro("SIP/111-00000003", "record-enable,120,IN") in new stack -- Executing [[email protected]:1] GotoIf("SIP/111-00000003", "1?check") in new stack -- Goto (macro-record-enable,s,4) -- Executing [[email protected]:4] ExecIf("SIP/111-00000003", "0?MacroExit()") in new stack -- Executing [[email protected]:5] GotoIf("SIP/111-00000003", "0?Group:OUT") in new stack -- Goto (macro-record-enable,s,15) -- Executing [[email protected]:15] GotoIf("SIP/111-00000003", "1?IN") in new stack -- Goto (macro-record-enable,s,20) -- Executing [[email protected]:20] ExecIf("SIP/111-00000003", "1?MacroExit()") in new stack -- Executing [[email protected]:9] Macro("SIP/111-00000003", "dial-one,15,tr,120") in new stack -- Executing [[email protected]:1] Set("SIP/111-00000003", "DEXTEN=120") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "DIALSTATUS_CW=") in new stack -- Executing [[email protected]:3] GosubIf("SIP/111-00000003", "0?screen,1") in new stack -- Executing [[email protected]:4] GosubIf("SIP/111-00000003", "0?cf,1") in new stack -- Executing [[email protected]:5] GotoIf("SIP/111-00000003", "1?skip1") in new stack -- Goto (macro-dial-one,s,8) -- Executing [[email protected]:8] GotoIf("SIP/111-00000003", "0?nodial") in new stack -- Executing [[email protected]:9] GotoIf("SIP/111-00000003", "0?continue") in new stack -- Executing [[email protected]:10] Set("SIP/111-00000003", "EXTHASCW=") in new stack -- Executing [[email protected]:11] GotoIf("SIP/111-00000003", "1?next1:cwinusebusy") in new stack -- Goto (macro-dial-one,s,12) -- Executing [[email protected]:12] GotoIf("SIP/111-00000003", "0?docfu:skip3") in new stack -- Goto (macro-dial-one,s,16) -- Executing [[email protected]:16] GotoIf("SIP/111-00000003", "1?next2:continue") in new stack -- Goto (macro-dial-one,s,17) -- Executing [[email protected]:17] GotoIf("SIP/111-00000003", "1?continue") in new stack -- Goto (macro-dial-one,s,25) -- Executing [[email protected]:25] GotoIf("SIP/111-00000003", "0?nodial") in new stack -- Executing [[email protected]:26] GosubIf("SIP/111-00000003", "1?dstring,1:dlocal,1") in new stack -- Executing [[email protected]:1] Set("SIP/111-00000003", "DSTRING=") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "DEVICES=120") in new stack -- Executing [[email protected]:3] ExecIf("SIP/111-00000003", "0?Return()") in new stack -- Executing [[email protected]:4] ExecIf("SIP/111-00000003", "0?Set(DEVICES=20)") in new stack -- Executing [[email protected]:5] Set("SIP/111-00000003", "LOOPCNT=1") in new stack -- Executing [[email protected]:6] Set("SIP/111-00000003", "ITER=1") in new stack -- Executing [[email protected]:7] Set("SIP/111-00000003", "THISDIAL=SIP/120") in new stack -- Executing [[email protected]:8] GosubIf("SIP/111-00000003", "1?zap2dahdi,1") in new stack -- Executing [[email protected]:1] ExecIf("SIP/111-00000003", "0?Return()") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "NEWDIAL=") in new stack -- Executing [[email protected]:3] Set("SIP/111-00000003", "LOOPCNT2=1") in new stack -- Executing [[email protected]:4] Set("SIP/111-00000003", "ITER2=1") in new stack -- Executing [[email protected]:5] Set("SIP/111-00000003", "THISPART2=SIP/120") in new stack -- Executing [[email protected]:6] ExecIf("SIP/111-00000003", "0?Set(THISPART2=DAHDI/120)") in new stack -- Executing [[email protected]:7] Set("SIP/111-00000003", "NEWDIAL=SIP/120&") in new stack -- Executing [[email protected]:8] Set("SIP/111-00000003", "ITER2=2") in new stack -- Executing [[email protected]:9] GotoIf("SIP/111-00000003", "0?begin2") in new stack -- Executing [[email protected]:10] Set("SIP/111-00000003", "THISDIAL=SIP/120") in new stack -- Executing [[email protected]:11] Return("SIP/111-00000003", "") in new stack -- Executing [[email protected]l-one:9] Set("SIP/111-00000003", "DSTRING=SIP/120&") in new stack -- Executing [[email protected]:10] Set("SIP/111-00000003", "ITER=2") in new stack -- Executing [[email protected]:11] GotoIf("SIP/111-00000003", "0?begin") in new stack -- Executing [[email protected]:12] Set("SIP/111-00000003", "DSTRING=SIP/120") in new stack -- Executing [[email protected]:13] Return("SIP/111-00000003", "") in new stack -- Executing [[email protected]:27] GotoIf("SIP/111-00000003", "0?nodial") in new stack -- Executing [[email protected]:28] GotoIf("SIP/111-00000003", "1?skiptrace") in new stack -- Goto (macro-dial-one,s,30) -- Executing [[email protected]:30] Set("SIP/111-00000003", "D_OPTIONS=tr") in new stack -- Executing [[email protected]:31] ExecIf("SIP/111-00000003", "0?SIPAddHeader(Alert-Info: )") in new stack -- Executing [[email protected]:32] ExecIf("SIP/111-00000003", "0?SIPAddHeader()") in new stack -- Executing [[email protected]:33] ExecIf("SIP/111-00000003", "0?Set(CHANNEL(musicclass)=)") in new stack -- Executing [[email protected]:34] GosubIf("SIP/111-00000003", "0?qwait,1") in new stack -- Executing [[email protected]:35] Set("SIP/111-00000003", "__CWIGNORE=") in new stack -- Executing [[email protected]:36] Set("SIP/111-00000003", "__KEEPCID=TRUE") in new stack -- Executing [[email protected]:37] Dial("SIP/111-00000003", "SIP/120,15,tr") in new stack == Everyone is busy/congested at this time (1:0/0/1) -- Executing [[email protected]:38] ExecIf("SIP/111-00000003", "0?Set(DIALSTATUS=)") in new stack -- Executing [[email protected]:39] GosubIf("SIP/111-00000003", "0?s-CHANUNAVAIL,1") in new stack -- Executing [[email protected]:40] MacroExit("SIP/111-00000003", "") in new stack -- Executing [[email protected]:10] GotoIf("SIP/111-00000003", "0?exit") in new stack -- Executing [[email protected]:11] Set("SIP/111-00000003", "SV_DIALSTATUS=CHANUNAVAIL") in new stack -- Executing [[email protected]:12] GosubIf("SIP/111-00000003", "0?docfu,1") in new stack -- Executing [[email protected]:13] GosubIf("SIP/111-00000003", "0?docfb,1") in new stack -- Executing [[email protected]:14] Set("SIP/111-00000003", "DIALSTATUS=CHANUNAVAIL") in new stack -- Executing [[email protected]:15] NoOp("SIP/111-00000003", "Voicemail is '120'") in new stack -- Executing [[email protected]:16] GotoIf("SIP/111-00000003", "0?s-CHANUNAVAIL,1") in new stack -- Executing [[email protected]:17] NoOp("SIP/111-00000003", "Sending to Voicemail box 120") in new stack -- Executing [[email protected]:18] Macro("SIP/111-00000003", "vm,120,CHANUNAVAIL,") in new stack -- Executing [[email protected]:1] Macro("SIP/111-00000003", "user-callerid,SKIPTTL") in new stack -- Executing [[email protected]:1] Set("SIP/111-00000003", "AMPUSER=111") in new stack -- Executing [[email protected]:2] GotoIf("SIP/111-00000003", "0?report") in new stack -- Executing [[email protected]:3] ExecIf("SIP/111-00000003", "0?Set(REALCALLERIDNUM=111)") in new stack -- Executing [[email protected]:4] Set("SIP/111-00000003", "AMPUSER=111") in new stack -- Executing [[email protected]:5] Set("SIP/111-00000003", "AMPUSERCIDNAME=Ina Gabriel") in new stack -- Executing [[email protected]:6] GotoIf("SIP/111-00000003", "0?report") in new stack -- Executing [[email protected]:7] Set("SIP/111-00000003", "AMPUSERCID=111") in new stack -- Executing [[email protected]:8] Set("SIP/111-00000003", "CALLERID(all)="Ina Gabriel" <111>") in new stack -- Executing [[email protected]:9] ExecIf("SIP/111-00000003", "0?Set(CHANNEL(language)=)") in new stack -- Executing [[email protected]:10] GotoIf("SIP/111-00000003", "1?continue") in new stack -- Goto (macro-user-callerid,s,19) -- Executing [[email protected]:19] Set("SIP/111-00000003", "CALLERID(number)=111") in new stack -- Executing [[email protected]:20] Set("SIP/111-00000003", "CALLERID(name)=Ina Gabriel") in new stack -- Executing [[email protected]user-callerid:21] NoOp("SIP/111-00000003", "Using CallerID "Ina Gabriel" <111>") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "VMGAIN=""") in new stack -- Executing [[email protected]:3] GotoIf("SIP/111-00000003", "1?vmx,1") in new stack -- Goto (macro-vm,vmx,1) -- Executing [[email protected]:1] Set("SIP/111-00000003", "MEXTEN=120") in new stack -- Executing [[email protected]:2] Set("SIP/111-00000003", "MMODE=CHANUNAVAIL") in new stack -- Executing [[email protected]:3] Set("SIP/111-00000003", "RETVM=") in new stack -- Executing [[email protected]:4] Set("SIP/111-00000003", "MODE=unavail") in new stack -- Executing [[email protected]:5] GotoIf("SIP/111-00000003", "1?chknomsg") in new stack -- Goto (macro-vm,vmx,7) -- Executing [[email protected]:7] GotoIf("SIP/111-00000003", "0?s-CHANUNAVAIL,1") in new stack -- Executing [[email protected]:8] GotoIf("SIP/111-00000003", "1?notdirect") in new stack -- Goto (macro-vm,vmx,10) -- Executing [[email protected]:10] NoOp("SIP/111-00000003", "Checking if ext 120 is enabled: ") in new stack -- Executing [[email protected]:11] GotoIf("SIP/111-00000003", "1?s-CHANUNAVAIL,1") in new stack -- Goto (macro-vm,s-CHANUNAVAIL,1) -- Executing [[email protected]:1] Macro("SIP/111-00000003", "get-vmcontext,120") in new stack -- Executing [[email protected]:1] Set("SIP/111-00000003", "VMCONTEXT=default") in new stack -- Executing [[email protected]:2] GotoIf("SIP/111-00000003", "0?200:300") in new stack -- Goto (macro-get-vmcontext,s,300) -- Executing [[email protected]:300] NoOp("SIP/111-00000003", "") in new stack -- Executing [[email protected]:2] VoiceMail("SIP/111-00000003", "[email protected],u""") in new stack -- <SIP/111-00000003> Playing 'vm-theperson.gsm' (language 'en') -- <SIP/111-00000003> Playing 'digits/1.gsm' (language 'en') -- <SIP/111-00000003> Playing 'digits/2.gsm' (language 'en') -- <SIP/111-00000003> Playing 'digits/0.gsm' (language 'en') -- <SIP/111-00000003> Playing 'vm-isunavail.gsm' (language 'en') -- <SIP/111-00000003> Playing 'vm-intro.gsm' (language 'en')

Well Elastix doesn’t use a legitimate FreePBX, they forked it up a couple of years ago, , so we can’t really authoritatively help you here, pretty well everyone should be using FreePBX 2.9 or 2.10 to get dynamic help, sorry.

I can assure you that queue failover to a voicemail (no-msg) works in both of those versions, I just checked them both :slight_smile: