We have a FreePBX distro that was upgraded from 12 to 13. After the upgrade, the Directory does not work properly. It simply hangs up when you dial the right person. After watching asterisk when this happens, it looks like the system is looking for a non-existant text to speech wav file in /var/spool/asterisk/tmp/ folder. The members of the Directory are all set to use Voicemail Greeting, but most don’t have their greeting recorded yet.
If I set a user to Spell Name, it will properly transfer me to that user through the Directory.
I have already removed and reinstalled the Directory, TTS, and TTSEngines modules in an effort to fix this. Please help.
[2016-03-23 15:50:26] WARNING[C-00000086]: file.c:701 ast_openstream_full: File /var/spool/asterisk/tmp/directory-tts-1458762626642wav does not exist in any format
[2016-03-23 15:50:26] WARNING[C-00000086]: pbx.c:6709 __ast_pbx_run: Channel ‘SIP/136-000000dc’ sent to invalid extension but no invalid handler: context,exten,priority=from-internal,4,1