We wound up going with Yealink T46s (for office staff or high usage areas and Yealink T21PE2 for the classrooms (the basically have no real daily usage just in case of an emergency or form of secure communication). We’re not a fan of the looks of the T21 model but chose it over the T19EP2 model due to its ease of mounting.
We have some Digium D65’s in place, which is why we were interested in the A series (keep things looking uniform) but they didn’t handle directed call pickups and coverage buttons well with FreePBX…I think that only works well with a Switchvox.
Either way, Yealink proved to provide the most similar experience and functionality as the legacy system, a Merlin Magix/Legend MLX phones. This way there is no steep learning curve for out users.
Totally agree on the marketing department design…I feel like Digium as a whole, has the same or aims to have that same feel, which is nice when you’re trying to not have a very corporate looking environment.