Hi All,

I am receiving this message “all circuit are busy now”, and upon further investigation i saw in logs i saw this error on the logs “DIALSTATUS = BUSY and HANGUPCAUSE = 17”.
Note: this issue is on and off but we are getting it around 300 times a day, so it is very frequent and becoming and alarming issue.(big system Xorcom appliance around 280 extension)

version info:
we are using Elastix 2.2.0-22

Thank you for any helpful suggestions.

This cause is used to indicate that the called party is unable to accept another call because the user busy condition has been encountered.

sometimes I even got this error when wrong number is dial. is it genuine case or is there an issue somewhere?? because users has been complaining a lot because all they hear “all circuit are busy now”.

You hear that message because is the way that the FreePBX dialplan is designed. You can tune the message by editing/overriding the context.

You can use google translate and follow the instructions here: