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Dial Wrong Number - All Circuits Are Busy Message


(Steve) #1

A user dialed reported an issue with outgoing calls coming back with an “all circuits are busy message”.

This turned out to be them calling the wrong number.

Does anyone know why the message “all circuits are busy” would have been played. If I call the same phone number from my own mobile I just get a “beep” and the call dies.

Below is the output from the call report log:

[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@from-internal:1] Macro("PJSIP/2197-00004256", "user-callerid,LIMIT") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:1] Set("PJSIP/2197-00004256", "TOUCH_MONITOR=1543923205.53194") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:2] Set("PJSIP/2197-00004256", "AMPUSER=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:3] GotoIf("PJSIP/2197-00004256", "0?report") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:4] ExecIf("PJSIP/2197-00004256", "1?Set(REALCALLERIDNUM=2197)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:5] Set("PJSIP/2197-00004256", "AMPUSER=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:6] GotoIf("PJSIP/2197-00004256", "0?limit") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:7] Set("PJSIP/2197-00004256", "AMPUSERCIDNAME=Steve Allen") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:8] ExecIf("PJSIP/2197-00004256", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:9] GotoIf("PJSIP/2197-00004256", "0?report") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:10] Set("PJSIP/2197-00004256", "AMPUSERCID=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:11] Set("PJSIP/2197-00004256", "__DIAL_OPTIONS=HhTtr") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:12] Set("PJSIP/2197-00004256", "CALLERID(all)="Steve Allen" <2197>") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("PJSIP/2197-00004256", "0?limit") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("PJSIP/2197-00004256", "1?Set(GROUP(concurrency_limit)=2197)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:15] ExecIf("PJSIP/2197-00004256", "0?Set(CHANNEL(language)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:16] NoOp("PJSIP/2197-00004256", "Macro Depth is 1") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:17] GotoIf("PJSIP/2197-00004256", "1?report2:macroerror") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:18] GotoIf("PJSIP/2197-00004256", "1?continue") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:37] Set("PJSIP/2197-00004256", "CALLERID(number)=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:38] Set("PJSIP/2197-00004256", "CALLERID(name)=Steve Allen") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:39] GotoIf("PJSIP/2197-00004256", "0?cnum") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:40] Set("PJSIP/2197-00004256", "CDR(cnam)=Steve Allen") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:41] Set("PJSIP/2197-00004256", "CDR(cnum)=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:42] Set("PJSIP/2197-00004256", "CHANNEL(language)=en_GB") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-user-callerid:43] GosubIf("PJSIP/2197-00004256", "0?app-check-classofservce,s,1()") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@from-internal:2] Set("PJSIP/2197-00004256", "ROUTEUSER=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@from-internal:3] Set("PJSIP/2197-00004256", "ROUTEUSER=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@from-internal:4] GotoIf("PJSIP/2197-00004256", "1?notblind") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (from-internal,07594153047,7)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@from-internal:7] GotoIf("PJSIP/2197-00004256", "1?restrictedroute-4001e76e5949268aa984e328877cbffd,07594153047,2:outbound-allroutes,07594153047,2") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (restrictedroute-4001e76e5949268aa984e328877cbffd,07594153047,2)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:2] Gosub("PJSIP/2197-00004256", "sub-record-check,s,1(out,07594153047,no)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:1] GotoIf("PJSIP/2197-00004256", "0?initialized") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:2] Set("PJSIP/2197-00004256", "__REC_STATUS=INITIALIZED") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:3] Set("PJSIP/2197-00004256", "NOW=1543923205") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:4] Set("PJSIP/2197-00004256", "__DAY=04") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:5] Set("PJSIP/2197-00004256", "__MONTH=12") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:6] Set("PJSIP/2197-00004256", "__YEAR=2018") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:7] Set("PJSIP/2197-00004256", "__TIMESTR=20181204-113325") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:8] Set("PJSIP/2197-00004256", "__FROMEXTEN=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:9] Set("PJSIP/2197-00004256", "__MON_FMT=wav") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:10] NoOp("PJSIP/2197-00004256", "Recordings initialized") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:11] ExecIf("PJSIP/2197-00004256", "0?Set(ARG3=dontcare)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:12] Set("PJSIP/2197-00004256", "REC_POLICY_MODE_SAVE=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:13] ExecIf("PJSIP/2197-00004256", "0?Set(REC_STATUS=NO)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:14] GotoIf("PJSIP/2197-00004256", "3?checkaction") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (sub-record-check,s,17)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@sub-record-check:17] GotoIf("PJSIP/2197-00004256", "1?sub-record-check,out,1") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (sub-record-check,out,1)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [out@sub-record-check:1] NoOp("PJSIP/2197-00004256", "Outbound Recording Check from 2197 to 07594153047") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [out@sub-record-check:2] Set("PJSIP/2197-00004256", "RECMODE=dontcare") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [out@sub-record-check:3] ExecIf("PJSIP/2197-00004256", "1?Goto(routewins)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (sub-record-check,out,7)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [out@sub-record-check:7] Gosub("PJSIP/2197-00004256", "recordcheck,1(no,out,07594153047)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("PJSIP/2197-00004256", "Starting recording check against no") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("PJSIP/2197-00004256", "no") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (sub-record-check,recordcheck,12)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [recordcheck@sub-record-check:12] Set("PJSIP/2197-00004256", "__REC_POLICY_MODE=NO") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [recordcheck@sub-record-check:13] Return("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [out@sub-record-check:8] Return("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:3] ExecIf("PJSIP/2197-00004256", "0 ?Set(CDR(accountcode)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:4] Set("PJSIP/2197-00004256", "MOHCLASS=none") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:5] ExecIf("PJSIP/2197-00004256", "1?Set(TRUNKCIDOVERRIDE=01482534297)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:6] Set("PJSIP/2197-00004256", "_NODEST=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:7] Macro("PJSIP/2197-00004256", "dialout-trunk,3,07594153047,,off") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:1] Set("PJSIP/2197-00004256", "DIAL_TRUNK=3") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:2] UserEvent("PJSIP/2197-00004256", "zulu-outbound-call,from:2197,to:07594153047") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:3] ExecIf("PJSIP/2197-00004256", "0?Set(DIAL_OPTIONS=Hhtr)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:4] GosubIf("PJSIP/2197-00004256", "0?sub-pincheck,s,1()") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:5] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERID(num)=2197)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:6] GotoIf("PJSIP/2197-00004256", "0?disabletrunk,1") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:7] Set("PJSIP/2197-00004256", "DIAL_NUMBER=07594153047") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:8] Set("PJSIP/2197-00004256", "DIAL_TRUNK_OPTIONS=HhTtr") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:9] Set("PJSIP/2197-00004256", "OUTBOUND_GROUP=OUT_3") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:10] Set("PJSIP/2197-00004256", "DIAL_TRUNK_OPTIONS=T") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf("PJSIP/2197-00004256", "1?nomax") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-dialout-trunk,s,13)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:13] GotoIf("PJSIP/2197-00004256", "0?skipoutcid") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:14] Macro("PJSIP/2197-00004256", "outbound-callerid,3") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp("PJSIP/2197-00004256", "2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp("PJSIP/2197-00004256", "on") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERPRES(name-pres)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERPRES(num-pres)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:6] ExecIf("PJSIP/2197-00004256", "0?Set(REALCALLERIDNUM=2197)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:7] ExecIf("PJSIP/2197-00004256", "0?Set(AMPUSER=2197)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:8] GotoIf("PJSIP/2197-00004256", "1?normcid") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-outbound-callerid,s,12)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:12] Set("PJSIP/2197-00004256", "USEROUTCID=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:13] Set("PJSIP/2197-00004256", "EMERGENCYCID=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:14] Set("PJSIP/2197-00004256", "TRUNKOUTCID=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:15] GotoIf("PJSIP/2197-00004256", "1?trunkcid") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:20] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERID(all)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:21] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERID(all)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf("PJSIP/2197-00004256", "1?Set(CALLERID(all)=01482534297)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:23] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:24] ExecIf("PJSIP/2197-00004256", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:25] Set("PJSIP/2197-00004256", "CDR(outbound_cnum)=01482534297") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outbound-callerid:26] Set("PJSIP/2197-00004256", "CDR(outbound_cnam)=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:15] GosubIf("PJSIP/2197-00004256", "0?sub-flp-3,s,1()") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:16] Set("PJSIP/2197-00004256", "OUTNUM=07594153047") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:17] Set("PJSIP/2197-00004256", "custom=PJSIP") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:18] ExecIf("PJSIP/2197-00004256", "1?Set(DIAL_TRUNK_OPTIONS=M(setmusic^none)T)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:19] ExecIf("PJSIP/2197-00004256", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^none)TM(confirm))") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:20] Macro("PJSIP/2197-00004256", "dialout-trunk-predial-hook,") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:21] GotoIf("PJSIP/2197-00004256", "0?skipcrm") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:22] Set("PJSIP/2197-00004256", "__CRM_DIRECTION=OUTBOUND") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:23] Set("PJSIP/2197-00004256", "__CRM_DESTINATION=07594153047") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:24] Set("PJSIP/2197-00004256", "__CRM_SOURCE=2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:25] AGI("PJSIP/2197-00004256", "sangomacrm.agi") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] res_agi.c: <PJSIP/2197-00004256>AGI Script sangomacrm.agi completed, returning 0
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:26] Set("PJSIP/2197-00004256", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:27] NoOp("PJSIP/2197-00004256", "CRM Finished") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:28] GotoIf("PJSIP/2197-00004256", "0?bypass,1") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:29] ExecIf("PJSIP/2197-00004256", "1?Set(CONNECTEDLINE(num,i)=07594153047)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:30] ExecIf("PJSIP/2197-00004256", "1?Set(CONNECTEDLINE(name,i)=CID:01482534297)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:31] ExecIf("PJSIP/2197-00004256", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)01482534297)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:32] GotoIf("PJSIP/2197-00004256", "0?customtrunk") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:33] Dial("PJSIP/2197-00004256", "PJSIP/07594153047@TO_SIP_trunk2,300,M(setmusic^none)Tb(func-apply-sipheaders^s^1)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] app_stack.c: PJSIP/TO_SIP_trunk2-00004257 Internal Gosub(func-apply-sipheaders,s,1) start
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:1] ExecIf("PJSIP/TO_SIP_trunk2-00004257", "0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:2] UserEvent("PJSIP/TO_SIP_trunk2-00004257", "zulu-call-b,type:func-apply-sipheaders,to:,from:2197") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:3] NoOp("PJSIP/TO_SIP_trunk2-00004257", "Applying SIP Headers to channel") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:4] Set("PJSIP/TO_SIP_trunk2-00004257", "SIPHEADERKEYS=") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:5] ExecIf("PJSIP/TO_SIP_trunk2-00004257", "0?Set(Rheader=1)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:6] While("PJSIP/TO_SIP_trunk2-00004257", "0") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] app_while.c: Jumping to priority 9
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:10] ExecIf("PJSIP/TO_SIP_trunk2-00004257", "0?Set(PJSIP_HEADER(remove,Alert-Info)=)") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@func-apply-sipheaders:11] Return("PJSIP/TO_SIP_trunk2-00004257", "") in new stack
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] app_stack.c: Spawn extension (from-pstn, 07594153047, 1) exited non-zero on 'PJSIP/TO_SIP_trunk2-00004257'
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] app_stack.c: PJSIP/TO_SIP_trunk2-00004257 Internal Gosub(func-apply-sipheaders,s,1) complete GOSUB_RETVAL=
[2018-12-04 11:33:25] VERBOSE[10820][C-00001aab] app_dial.c: Called PJSIP/07594153047@TO_SIP_trunk2
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:34] NoOp("PJSIP/2197-00004256", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-dialout-trunk:35] GotoIf("PJSIP/2197-00004256", "0?continue,1:s-CHANUNAVAIL,1") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("PJSIP/2197-00004256", "RC=21") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("PJSIP/2197-00004256", "21,1") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-dialout-trunk,21,1)
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [21@macro-dialout-trunk:1] Goto("PJSIP/2197-00004256", "continue,1") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp("PJSIP/2197-00004256", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf("PJSIP/2197-00004256", "1?Set(CALLERID(number)=2197)") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [07594153047@restrictedroute-4001e76e5949268aa984e328877cbffd:8] Macro("PJSIP/2197-00004256", "outisbusy,") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outisbusy:1] Progress("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outisbusy:2] GotoIf("PJSIP/2197-00004256", "0?emergency,1") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outisbusy:3] GotoIf("PJSIP/2197-00004256", "0?intracompany,1") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outisbusy:4] Playback("PJSIP/2197-00004256", "all-circuits-busy-now&please-try-call-later, noanswer") in new stack
[2018-12-04 11:33:29] VERBOSE[10820][C-00001aab] file.c: <PJSIP/2197-00004256> Playing 'all-circuits-busy-now.ulaw' (language 'en_GB')
[2018-12-04 11:33:30] VERBOSE[10820][C-00001aab] file.c: <PJSIP/2197-00004256> Playing 'please-try-call-later.ulaw' (language 'en_GB')
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@macro-outisbusy:5] Congestion("PJSIP/2197-00004256", "20") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] app_macro.c: Spawn extension (macro-outisbusy, s, 5) exited non-zero on 'PJSIP/2197-00004256' in macro 'outisbusy'
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Spawn extension (restrictedroute-4001e76e5949268aa984e328877cbffd, 07594153047, 8) exited non-zero on 'PJSIP/2197-00004256'
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [h@restrictedroute-4001e76e5949268aa984e328877cbffd:1] Hangup("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Spawn extension (restrictedroute-4001e76e5949268aa984e328877cbffd, h, 1) exited non-zero on 'PJSIP/2197-00004256'
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] app_stack.c: PJSIP/2197-00004256 Internal Gosub(crm-hangup,s,1) start
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:1] NoOp("PJSIP/2197-00004256", "Sending Hangup to CRM") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:2] NoOp("PJSIP/2197-00004256", "HANGUP CAUSE: 34") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:3] ExecIf("PJSIP/2197-00004256", "0?Set(__CRM_VOICEMAIL=)") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:4] NoOp("PJSIP/2197-00004256", "MASTER CHANNEL: 1543923205.53194 = 1543923205.53194") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:5] GotoIf("PJSIP/2197-00004256", "0?return") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:6] Set("PJSIP/2197-00004256", "__CRM_HANGUP=1") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:7] AGI("PJSIP/2197-00004256", "sangomacrm.agi") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] res_agi.c: <PJSIP/2197-00004256>AGI Script sangomacrm.agi completed, returning 0
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] pbx.c: Executing [s@crm-hangup:8] Return("PJSIP/2197-00004256", "") in new stack
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] app_stack.c: Spawn extension (restrictedroute-4001e76e5949268aa984e328877cbffd, h, 1) exited non-zero on 'PJSIP/2197-00004256'
[2018-12-04 11:33:32] VERBOSE[10820][C-00001aab] app_stack.c: PJSIP/2197-00004256 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

(Tom Ray) #2

Because a PBX is a Back-to-Back Agent. So the user calls they call the PBX and then the PBX makes another call to your provider.

Your cell makes a call and it is a single channel call. So it just drops.

You can look at the wiki on how to change the playback when this happens to something else.


(system) #3

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