I want to set up something kind of weird. I want to set it up so that when you dial an extension (let’s say 503), it will go to the voicemail menu for a different extension (502) (this is for our company’s shared voicemail). I would also like to use the ‘s’ option.
I tried using the voicemailmenu cmd as a custom trunk and pointing an ext to that, but that seemed to have failed.
Where would I put the logic to do that?
Thank you, that was very helpful Having said that, I want kind of a different set up. I want all my users to be able to dial *97 and have their personal voicemail. I also want my users to be able dial 503, and be immediately presented with the main menu for mailbox 502. Is this possible?
If there is no particular reason for dialing “503” exactly, see what happens when you dial 503. I don’t like to use custom coding if at all possible as it is entirely likely that a future upgrade may break it.
I figured it out I put a line in extensions_custom.conf, and set it so *96 opens the voicemail main menu for ext 502, which is used solely as the shared voicemail.