Dial user extension

Hi Guys,

I am new with FreePBX. We have successfully installed FreePBX Distro (FreePBX 2.11, Centos 6.4, Asterisk 11). we do also setup our user extension and configure it on our softphones. The problem was when dialing the extensions we are getting this message “the number you have dialed is not in service…”

Also, we do have noticed in asterisk that the extensions are offline even when we are successfully logged in.

Please do advise on what would be the issue. Appreciate your replies.



Did you read the wiki yet, most things covered there.