Dial Plan Problem


#1

Hi Everyone,

I have problems doing outbound calls. I am trying to call 77488888 number. I am getting number incorrect when dialling the number but the number is valid and reachable.

Please refer to the screenshot below for my dial plan config.

image

I am using the latest version of asterisk and PBX.

Thanks


#2

Please explain your setup. The dialplan looks like it was intended for US or Canada, and your earlier posts mentioning Twilio imply that you were in North America, but an 8-digit number such as 77488888 is not valid there.

What country is the PBX in? What country are you trying to call? If 77488888 is a ‘local’ number (does not include an area code), also post what city or area you are in. If you are sending the call via other than Twilio, post details.


(Ricardo) #3

Yeahh as mentioned by Stewart1 your intended configuration is not valid for dialing 8 digits.
By the other way dial plan config first input “.” (wildcard, matches one or more characters) has reason for it?


(Tom Ray) #4

The first pattern match is a “.” and the last is 8 digits. How could this not be setup for 8 digits. The first rule alone would catch everything


#5

Hi Stewart,

This is from a different setup. It’s Local Provider -> Gateway -> PBX

This was working before with dial plan “.” only unfortunately i have reinstalled PBX and updated to latest version then this happens. The number is a local Philippine number.

Thanks


#6

Hello,

Anyone who can tell me what’s the problem here? Still not working :frowning:

Thanks


#7

Although you think that number is correct and reachable, your VSP disagrees, contact them for instructions as to how to dial it correctly.


#8

Hi Dicko,

Thanks for the reply. However when the line is not connected to PBX. The number is fully reachable and correct. I don’t know what seems to be the problem when it pass through FreePBX

Thanks


#9

When it’s not connected through FPBX, it must be connected some other way, we can’t help you with that unless you tell us what ‘the other way’ is


#10

@dicko

It’s connected directly to a provider provided Telephone Hardware. As I mentioned before this was working with the old version of FreePBX. I have just updated this and it’s not working now


#11

As I said, call your provider and ask what they expect.