Good evening all of you FreePBX-ers far smarter than I appear to be. I have been struggling with this problem for days and I’m at my wits end.
I’m using Twilio elastic trunking for my trunk and it works without issue.
First, let me say that the system appears to be functioning properly. Dial my number, IVR picks up, transfer to extension and then answer or voice mail. Works great. Thrilled. Couldn’t be happier. All outgoing dialing works with the different formats so it looks like my dial pattern on my outgoing trunk is setup correctly.
And then it happened…
I tried to enable the Follow Me to ring a cell phone and HAVE GOTTEN NOWHERE. It never works and the format of the number that is being sent to Twilio is incorrect. if I enter 9735551212 in the Follow me config, then that’s what twilio gets. If I enter 19735551212 in the FM config, then that’s what twilio gets. IT NEVER gets +19732228747 - which it does if I type it in from any of my phones.
Anybody who can provide some guidance here will save me from pulling out what little hair I have left.
asterisk -x “dialplan show 9735551212@from-internal”
Pastebin 0df72c31! (since it tells me new users can’t include links in messages)
Of course, the system also won’t let me put a jpg of my dial patterns here - but I can say they work without issue from every phone.
Thank you in advance to anyone who saves my sanity!