Good day,
I am hoping someone might be able to assist me
with changing the dial pattern from using 9 to access
an outside truck to 7.
Reason is I have a handful of users with sticky fingers and
they call 911 by mistake.
Currently my dial plan has this layout
911
011.
1NXXNXXXXXX
9|.
NXXNXXXXXX
NXXXXXX
When I try to change 9|. to 7|. or any other number I get a call can not be completed message. Only 9 seems to work.
Any help or other ideas / options would be great.