Destination playing online user mailboxes with send message option

FreePBX Applications / Modules
1

Hello,

I want setup a special function. before call or contact, listen the mailbox. so i try to explain.

IVR with a question about “what kind of support you are looking for, press one for AAA or two for BBB”

now I need groups. extensions in AAA or BBB or both.

now my problem, i cannot find a solution. how to create a destination, if you in there after IVR the destination play random Mailboxes from online User. after play 3 options. send voicemessage, call the user, or go to next mailbox.

is that possible?

2

Sounds like you are describing an IVR that goes to different queues which finally fails over to voicemail. Pretty standard.

3

Hello PitzKey,

That’s nice that that’s pretty standard. then I can certainly learn that easily.

Can you give me some food for thought on how and where to start ?

4

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