I want setup a special function. before call or contact, listen the mailbox. so i try to explain.
IVR with a question about “what kind of support you are looking for, press one for AAA or two for BBB”
now I need groups. extensions in AAA or BBB or both.
now my problem, i cannot find a solution. how to create a destination, if you in there after IVR the destination play random Mailboxes from online User. after play 3 options. send voicemessage, call the user, or go to next mailbox.
is that possible?