Deployment disappeared from my account

I activated my PBX and and bought several commercial modules, but there is no record of my deployment on MyProducts–>PBX. is this a bug from Sangoma or something nefarious is happening?

Best if you reach out to Sangoma directly.

Customer Service tickets are free of charge

I’ve never heard of anyone’s portal account losing a deployment. It’s likely you’re logging in with different credentials than the original module purchases were done with. Please open a customer service and billing ticket from the support link stating the original deployment ID.

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.