I’m looking for a way to alter the call waiting tone that plays in the earpiece of a DB20 handset when a second extension is ringing while in an active call.
If there a way to eliminate this tone? Is there a way to at least change the frequency to once every 30 seconds or 60 seconds instead of (what seems like) every 5 seconds?
I realize the user can press reject to reject the call and stop the tone. But that isn’t what I want to do - I want the second call to continue to ring so that when I hang up the first call, the second call will be answerable on that same handset. But the constant call waiting beeping makes it almost impossible to continue on with the first call.
If altering the tone is not possible - is there a way to present the second call to the handset once the first call is ended? (with “call waiting feature” disabled).
(Note: Configuration is 2 extensions (sip accounts) defined, 2 handsets, both are configured with both extensions)