Alright, so I have a D80 which is setup via EPM, latest EPM, all updates installed, DPMA 3.6.3, D80 has the latest firmware.
I worked with Support extensively last month to get this D80 provisioned via EPM…end result, phone had to have latest firmware to provision via EPM. Ever since then it’s been working…Presence doesn’t work which support confirmed they were aware of…Visual VM doesn’t work…but that’s that with the D80 and EPM
PBX Version: 18.104.22.168
PBX Distro: 12.7.8-2104-1.sng7
Asterisk Version: 16.17.0
I noticed this weird issue Im having on the D80 that I didnt have with any other phones like (S705, YeaLink T46)
When I dial a number on my D80 to call out, the call goes out and works just fine and the number appears exactly how I typed it…
Then, as soon as the person answers (tested by calling my cell), immediately a +1 is added to the front of the number I dialed on my screen. Then, when I want to call someone back that I know I called earlier, instead of re-dialing the number, I go to the call log and click on the number and I get a cant be completed as dialed (because of the +1 I assume)… If I re-dial the number it goes right through.
So the question is, who/where is this +1 adding to the number? FreePBX, the D80? And how do I stop it?
Here are some screenshots:
Here I dial the phone number Im calling
Here I hit call and its now ringing on my cell but I havent picked up the call yet. You can see its still area code + 7 digits number (Im in USA) exactly like I dialed it.
Here I have answered the incoming call on my cell and you can see, as soon as I answered the call the screen shows a +1 added in front of the number I dialed.
And here you can see in my Call Log on the D80, ALL outgoing calls I dialed on the D80 a +1 was added in front of the # I dialed… So, if I click on any of those in my call log to call that person again, I get a “Call Cannot be completed as dialed message.”
Incoming calls, and missed calls, no +1 so I can click on those in the Calls Log and it calls them just fine. Also, any calls that I dialed on my Zulu PC client that is set to use my desk phone for outgoing calls (the same D80 in question) those call out no problem and no +1 gets added in front of the number I dial in Zulu…
Any suggestions on how to fix this or where its coming from? I do not have this issue with my S705 or T46G…