D80 and Digium Phone Config

Commercial Products and Partners Digium
21

I have tracked down the issue.
In this case it was a problem with IPv6.
If I disable IPv6 as per https://community.freepbx.org/t/how-to-disable-ipv6-solved/49715 then I am able to download the firmware.

Now to fix my IPv6 issues.
Thanks for everyones input on this.

1 Like
22

Iā€™ve got my D80 and Iā€™m trying to have it configured in my business environment.
I want to update the firmware, I followed all the steps, everything is fine but the new firmware is not pushed to the phone. Iā€™ve been in touch with the Digium support, they answered it is a Freepbx issue.

Asterisk 15.5.0/Freepbx 14.0.3.13.

This is what I did:

In Freepbx
Connectivity/Digium phones/Firmware I downloaded the D80 firmware_1_8_8_package
Connectivity/Digium phones/phones I edited the relevant phone and selected the firmware package
I saved the configuration and clicked on Reconfigure to push the updates to the phone

The phone firmware is still 1_4_1_1

23

Restart the phone.

Then, after it comes up into the phone UI, grab a debug from the phone: http://[ip of phone]/ptsr

Then send me a PRIVATE MESSAGE on this board with the resulting file. Itā€™ll take a minute or two to download the file; donā€™t panic if it seems like it stopped after a few bytes.

Iā€™ll be able to tell you what the phoneā€™s trying to do. That may shed some light on the situation.

24

Sorry, I donā€™t know how to send PRIVATE MESSAGE.

I rebooted the phone and what I get is a 404 content not found error.

image
image1738Ɨ624 160 KB

25

Click on his user name and click ā€œMessageā€.

26

There is not any ā€œmessageā€ link to click on.

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image895Ɨ319 55.3 KB

27

whoopsā€¦that should be http://[ip of phone]/cgi-bin/ptsr

28

malcolm
malcolm731Ɨ268 55.7 KB

I donā€™t know what to tell youā€¦

29

I was able to send them a PM directly, even though they didnā€™t see a link to message me. Maybe itā€™s a new account thing shrug

1 Like