Custom Voicemail "Thank You, Goodbye" message

Hello,

I’m trying to see if anyone has had any experience trying to get custom voice sounds after leaving a voicemail.

Example 1: Issue Reporting
“Please describe your issue”
leaves voicemail
“Thank you, a member of our support team will be in touch regarding your issue”

Example 2: Reporting
“Please tell us what’s going on”
leaves voicemail
“Thank you for reporting this to us, a member of our support team will be in touch”

I understand I can change the “Thank you, goodbye” audio file, but I wanted something unique for each voicemail ending.

Thank you very much in advance for your help.

Update: I managed to do this via custom extensions:

[record-vm-pb-incident]
exten => s,1,NoOp(Recording Message then playing Thank You)
exten => s,n,VoiceMail(5850@default,s)
exten => s,n,Wait(1)
exten => s,n,Playback(custom/thankyou_incident)
exten => s,n,Hangup()
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