Hi everyone,
I’m setting up a follow me workflow like this: Caller number → my DID → Fowward to my phone
Now my phone show my DID calling, do anyone know how I can show Caller number on my phone ?
Thank you 
Hi @minhthien
Make sure the “Send Connected Line” is set to YES from Extension → Advanced settings for extension which is enabled for FMFM and give a try
CONNECTEDLINE sends CallerID information back to the caller when the call is connected. So when I call from 100 to 200, having send_connected_line=yes means my endpoint (100) would show "Bob <200>" on my phone.
Follow Me has “Change External CID Configuration” which controls how to present the CallerID details to the Follow Me list destinations. By default it transmits the original caller’s CallerID if allowed by the Trunk settings.
If the Follow Me call is to an external destination it will end out in the Outbound Routes that match. If that Outbound Route has Force CID set then it could use the Route’s CID and then the Trunk’s CID setting will be checked. At any of these points the external CallerID could be changed. Enabling “Send Connected Line” just means the caller will see the final CallerID that was sent on their phone.
In the OPs case this sounds like FM is sending this to their mobile phone and not showing the forwarded CallerID.
1 Like
Does your provider allow you to do this? Many won’t, and may either reject the call, or force the caller ID associated with the account. Others may require you to go through hoops to do so, and might then mark it as attestation B, causing the downstream systems to flat it as unreliable.
Attestation all depends on if this is the US or not. The blocking of foreign CIDs, however, many providers block that for various reasons.