I’m in the same situation as CRM Webhooks not being called, but a few years on. Fully up to date FreePBX 17 and all modules (in fact this is a brand new install from just a few days ago).
I’ve managed to subscribe a webhook for both inbound and outbound calls, but no webhooks are firing.
The documentation to create a webhook appears to be wrong. Sending a JSON request fails, however using form data seems to work:
POST https://REDACTED.NET:2443/admin/api/sangomacrm/rest/webhooks
Content-Type: application/x-www-form-urlencoded
Token: REDACTED
url = https://REDACTED.COM/REDACTED-webhooks/phone-call/ &
direction = both
I can view my webhook as successfully created:
However, no webhooks are sent. I’ve tried inbound and outbound calls.
The module is configured correctly, I believe:
I’m using the free trial of the CRM Link module with every intention of buying it if it works.
Please can you help as I really want to get this working and purchase this module. Thank you.
