xweezy
November 6, 2019, 8:15pm
1
Hello Everyone,
I am stuck in situation where I want to update CDR for a queue with QUEUESTATUS for ABANDONED calls. But I am not able to do to it. How can I Continue in Dialplan when caller hangs up in QUEUE.
xweezy
November 7, 2019, 4:18pm
2
is there anyone who can help?
lgaetz
November 7, 2019, 4:52pm
3
Using a dialplan hook, set a hangup handler on the channel and then do whatever you need to do post hangup.
Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14.
What is a dialplan hook?
A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …
system
November 14, 2019, 4:52pm
4
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