Connection refused to unknown server in Sangoma Talk

Trying to send SMS from Sangoma Talk today, I get this popup:

Messaging Error

JsonWebTokenError: error in secret 
or public key callback: connect 
ECONNREFUSED 167.99.191.248:9880

That’s not my server… and indeed it’s unresponsive, so I assume it’s a Sangoma server that is down and this blocks my messaging which is not connected to any Sangoma service.

Like you are using your open source SMS connector in Sangoma Talk and it’s blocking it?

Yes but I don’t think it has anything to do with the SMS Connector module. I believe this is strictly the app reaching out to some (unknown to me) server and failing, and thus preventing SMS operations.

1 Like

For sure I was just confirming if you were using Sangoma’s commercial SMS offering or not.

I have users failing on provisioning when trying to connect after resetting their apps.
Fails with the same server IP and port.

RELATED ISSUE SAME IP 167.99.191.248:9880 after clicking provisioning URL for Sangoma Talk app. Fails with attached screenshot.

It should be good now , we had some connectivity issue in our cloud server which got fixed now.

Thanks
Kapil