Finally got back around to looking at this. I removed the prefix, so the dial pattern page just has a match pattern of 5XX. The Caller ID entry was not on the dial pattern page, but on the Trunk page-General tab. When I remove the Caller ID there, I get a message that having a Caller ID entry is highly recommended. With removing just the prefix, I get the same message. Removing the Caller ID as well also doesn’t change anything. I am waiting to get the activation email from pastebin, but here is the snippet of the asterix log from the Las Cruces pbx that deals with the extension (502) that I dialed. There does not appear to be any corresponding entries in the Abilene log.
17562 [2023-07-27 09:39:31] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:1] Macro(“PJSIP/817-0000907e”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
17563 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:2] Gosub(“PJSIP/817-0000907e”, “sub-record-check,s,1(out,502,dontcare)”) in new stack
17564 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [out@sub-record-check:1] NoOp(“PJSIP/817-0000907e”, “Outbound Recording Check from 817 to 502”) in new stack
17565 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [out@sub-record-check:7] Gosub(“PJSIP/817-0000907e”, “recordcheck,1(dontcare,out,502)”) in new stack
17566 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:3] ExecIf(“PJSIP/817-0000907e”, “0 ?Set(CDR(accountcode)=)”) in new stack
17567 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:4] Set(“PJSIP/817-0000907e”, “_ROUTEID=4”) in new stack
17568 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:5] Set(“PJSIP/817-0000907e”, “_ROUTENAME=InterOfficetoAbilene”) in new stack
17569 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:6] Set(“PJSIP/817-0000907e”, “INTRACOMPANYROUTE=YES”) in new stack
17570 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:7] Set(“PJSIP/817-0000907e”, “MOHCLASS=default”) in new stack
17571 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:8] Set(“PJSIP/817-0000907e”, “_CALLERIDNAMEINTERNAL=James Lines”) in new stack
17572 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:9] Set(“PJSIP/817-0000907e”, “_CALLERIDNUMINTERNAL=817”) in new stack
17573 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:10] Set(“PJSIP/817-0000907e”, “_EMAILNOTIFICATION=FALSE”) in new stack
17574 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:11] Set(“PJSIP/817-0000907e”, “_NODEST=”) in new stack
17575 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:12] Macro(“PJSIP/817-0000907e”, “dialout-trunk,1,502,off”) in new stack
17576 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“PJSIP/817-0000907e”, “DIAL_NUMBER=502”) in new stack
17577 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [s@macro-dialout-trunk:15] Set(“PJSIP/817-0000907e”, “OUTNUM=502”) in new stack
17578 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [s@macro-dialout-trunk:23] Set(“PJSIP/817-0000907e”, “__CRM_DESTINATION=502”) in new stack
17579 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [s@macro-dialout-trunk:29] ExecIf(“PJSIP/817-0000907e”, “1?Set(CONNECTEDLINE(num,i)=502)”) in new stack
17580 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] pbx.c: Executing [s@macro-dialout-trunk:35] Dial(“PJSIP/817-0000907e”, “IAX2/Abilene/502,300,Ttb(func-apply-sipheaders^s^1,(1))U(sub-send-obroute-email^502^502^1^1690472372^James Lines^817)”) in new stack
17581 [2023-07-27 09:39:32] VERBOSE[30903][C-0000370e] app_dial.c: Called IAX2/Abilene/502
17582 [2023-07-27 09:39:33] VERBOSE[30903][C-0000370e] pbx.c: Executing [502@from-internal:13] Macro(“PJSIP/817-0000907e”, “outisbusy,”) in new stack
18063 [2023-07-27 09:41:42] VERBOSE[31427][C-0000370f] pbx.c: Executing [s@sub-record-check:3] Set(“DAHDI/i1/2675355078-312e”, “NOW=1690472502”) in new stack
18110 [2023-07-27 09:41:46] VERBOSE[31427][C-0000370f] pbx.c: Executing [5281133@from-digital:23] Set(“DAHDI/i1/2675355078-312e”, “__CRM_LINKEDID=1690472502.68051”) in new stack
18111 [2023-07-27 09:41:46] VERBOSE[31427][C-0000370f] pbx.c: Executing [s@ext-fax:4] ReceiveFAX(“DAHDI/i1/2675355078-312e”, “/var/spool/asterisk/fax/1690472502.68051.tif,f”) in new stack
18112 [2023-07-27 09:41:46] VERBOSE[31427][C-0000370f] res_fax.c: Channel ‘DAHDI/i1/2675355078-312e’ receiving FAX ‘/var/spool/asterisk/fax/1690472502.68051.tif’
18129 [2023-07-27 09:42:23] VERBOSE[31427][C-0000370f] pbx.c: Executing [s@crm-hangup:4] NoOp(“DAHDI/i1/2675355078-312e”, “MASTER CHANNEL: 1690472502.68051 = 1690472502.68051”) in new stack
26951 [2023-07-27 10:33:41] VERBOSE[11952][C-00003728] bridge_channel.c: Channel Local/FMPR-820@from-internal-000023a5;1 joined ‘simple_bridge’ basic-bridge <8b48f678-795d-4743-baab-502fef09591b>
26952 [2023-07-27 10:33:41] VERBOSE[11912][C-00003728] bridge_channel.c: Channel PJSIP/826-000090ac joined ‘simple_bridge’ basic-bridge <8b48f678-795d-4743-baab-502fef09591b>
26953 [2023-07-27 10:33:41] VERBOSE[11952][C-00003728] bridge_channel.c: Channel PJSIP/826-000090ac left ‘simple_bridge’ basic-bridge <8b48f678-795d-4743-baab-502fef09591b>
26954 [2023-07-27 10:33:41] VERBOSE[11952][C-00003728] bridge_channel.c: Channel Local/FMPR-820@from-internal-000023a5;1 left ‘simple_bridge’ basic-bridge <8b48f678-795d-4743-baab-502fef09591b>