Confirm call on queue has stopped working

[paultgreen]

Hi all, I’m on Freepbx 14.0.13.34 with Queue module 14.0.2.31 and somewhere over the last month or so, queues have stopped announcing to outbound end point when a call is being routed to them.

We’ve not touched the configuration of our phone system other than module updates for several years. Any ideas for how to fix this?

[Stewart1]

Call Confirm Issues?

Hey guys, I don’t know if this is a new issue or not but all of a sudden over the weekend I realized that the call confirm in my queues has stopped working? It now just connects my calls directly to the first user that answers (instead of requiring to press 1 before connecting). I have tested it in the Find Me / Follow Me on the Extension level and that works . Could this be a bug??? I’m on FreePBX version 14.0.13.33 and Asterisk version 16.9.0 Here is part of the asterisk …

[paultgreen]

Glad it’s not just me it’s happening to.

[Stewart1]

Does upgrading core and queues to edge fix it for you?

[paultgreen]

Core to 14.0.28.72 has done the trick.

[system]

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