Good day,
First off you should know I basically have zero knowledge of either Linux or Asterisk other than what I’ve gathered over the last few days while troubleshooting this issue. That said, here is my problem:
We recently had a power outage and our Trixbox server went down hard. Once we booted it back up everything appears to be working except conferences. Every time I dial a conference I receive the prompt to enter a pin, then after 5 sec of silence it hangs up. Here is the information I have on the system we are running:
System status version is 2.6.2.3 running on CentOS release 5.4 (Final) using kernel 2.6.18-218.1.10.el5 on i686
This is running in a VM ver 2.5.0 on ESX Server 3i ver 3.5.0
Physical hardware is a Dell R900
I have been doing some reading on this issue and it seems like most of the time it is a missing sound file or timer error. I believe we have ztdummy running, but I’m not entirely sure how to confirm that. Here is a cut of the /var/log/asterisk/full after I attempted a conference, I did change the first 2 octets of the IP:
Executing [77001@from-internal:1] Set(“SIP/11.111.2.1-b79babe0”,
“TIMEOUT(absolute)=14400”) in new stack
Channel will hangup at 2011-01-31 19:42:35 UTC.
Executing [77001@from-internal:2] Set(“SIP/11.111.2.1-b79babe0”, “MEETME_ROOMNUM=77001”) in new stack
Executing [77001@from-internal:3] GotoIf(“SIP/11.111.2.1-b79babe0”, “0?READPIN”) in new stack
Executing [77001@from-internal:4] Answer(“SIP/11.111.2.1-b79babe0”, “”) in new stack
Executing [77001@from-internal:5] Wait(“SIP/11.111.2.1-b79babe0”, “1”) in new stack
Executing [77001@from-internal:6] Set(“SIP/11.111.2.1-b79babe0”, “PINCOUNT=0”) in new stack
Executing [77001@from-internal:7] Read(“SIP/11.111.2.1-b79babe0”, “PIN|enter-conf-pin-number||||”) in new stack
<SIP/11.111.2.1-b79babe0> Playing ‘enter-conf-pin-number’ (language ‘en’)
User entered '9245’
Executing [77001@from-internal:8] GotoIf(“SIP/11.111.2.1-b79babe0”, “1?USER”) in new stack
Goto (from-internal,77001,13)
Executing [77001@from-internal:13] Set(“SIP/11.111.2.1-b79babe0”, “MEETME_OPTS=cIM”) in new stack
Executing [77001@from-internal:14] Goto(“SIP/11.111.2.1-b79babe0”, “STARTMEETME|1”) in new stack
Goto (from-internal,STARTMEETME,1)
Executing [STARTMEETME@from-internal:1] Set(“SIP/11.111.2.1-b79babe0”, “TIMEOUT(absolute)=14400”) in new stack
Channel will hangup at 2011-01-31 19:42:45 UTC.
Executing [STARTMEETME@from-internal:2] Hangup(“SIP/11.111.2.1-b79babe0”, “”) in new stack
Spawn extension (from-internal, STARTMEETME, 2) exited non-zero on 'SIP/11.111.2.1-b79babe0’
Executing [h@from-internal:1] Set(“SIP/11.111.2.1-b79babe0”, “TIMEOUT(absolute)=14400”) in new stack
Channel will hangup at 2011-01-31 19:42:45 UTC.
Executing [h@from-internal:2] Hangup(“SIP/11.111.2.1-b79babe0”, “”) in new stack
Spawn extension (from-internal, h, 2) exited non-zero on 'SIP/11.111.2.1-b79babe0’
Parsing ‘/etc/asterisk/manager.conf’: [Jan 31 15:42:47] VERBOSE[2673] logger.c: Found
Parsing ‘/etc/asterisk/manager_additional.conf’: [Jan 31 15:42:47] VERBOSE[2673] logger.c: Found
Parsing ‘/etc/asterisk/manager_custom.conf’: [Jan 31 15:42:47] VERBOSE[2673] logger.c: Found
Manager ‘admin’ logged on from 127.0.0.1
Any assistance is very much appreciated.
Jared