Cisco 7942 Will not receive or place calls

FreePBX Endpoints
, , ,
1

I have a Cisco 7942, I already upgraded it to use SIP firmware, earlier it was SCCP, but now it is SIP. I have attatched 2 pictures of what is happening, but to make it short the register icon is, well, unregistered. And when i dial a number it just hangs and nothing happens

EDIT #1: I want to add that the transport layer TCP is enabled in FreePBX as per some tutorials that I watched.

EDIT #2: I went and used a different config, now it’s stuck on “Registering” (see attatched photo)

IMG_7724
IMG_77241920×1080 123 KB

<?xml version="1.0" encoding="UTF-8"?>
<device>
    <fullConfig>true</fullConfig>
    <deviceProtocol>SIP</deviceProtocol>
    <sshUserId>admin</sshUserId>
    <sshPassword>admin</sshPassword>
    <devicePool>
        <dateTimeSetting>
            <dateTemplate>M/D/YYa</dateTemplate>
 
    <timeZone>Mountain Standard/Daylight Time</timeZone>
                    <ntps>
                <ntp>
                    <name>204.2.134.162</name>
      				<ntpMode>unicast</ntpMode>
    			</ntp>
            </ntps>
                    </dateTimeSetting>
        <callManagerGroup>
            <members>
                <member priority="0">
                    <callManager>
                        <name>192.168.1.16</name>
						<description>FreePBX</description>
                        <ports>
                            <ethernetPhonePort>2000</ethernetPhonePort>
                            <sipPort>5060</sipPort>
                            <securedSipPort>5061</securedSipPort>
                        </ports>
                        <processNodeName>192.168.1.16</processNodeName>
                    </callManager>
                </member>
            </members>
        </callManagerGroup>
				<connectionMonitorDuration>120</connectionMonitorDuration>
	</devicePool>
    <commonProfile>
        <phonePassword></phonePassword>
        <backgroundImageAccess>true</backgroundImageAccess>
        <callLogBlfEnabled>1</callLogBlfEnabled>
    </commonProfile>
    <loadInformation></loadInformation>
    <vendorConfig>
        <disableSpeaker>false</disableSpeaker>
        <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
        <pcPort>0</pcPort>
        <settingsAccess>1</settingsAccess>
        <garp>0</garp>
        <voiceVlanAccess>0</voiceVlanAccess>
        <g722CodecSupport>2</g722CodecSupport>
        <handsetWidebandEnable>1</handsetWidebandEnable>
        <headsetWidebandEnable>0</headsetWidebandEnable>
        <headsetWidebandUIControl>0</headsetWidebandUIControl>
        <handsetWidebandUIControl>0</handsetWidebandUIControl>
        <videoCapability>1</videoCapability>
        <autoSelectLineEnable>0</autoSelectLineEnable>
        <daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
        <displayOnTime></displayOnTime>
        <displayOnDuration></displayOnDuration>
        <displayIdleTimeout>00:05</displayIdleTimeout>
        <webAccess>0</webAccess>
        <spanToPCPort>0</spanToPCPort>
        <loggingDisplay>1</loggingDisplay>
        <displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
        <loadServer></loadServer>
        <sshAccess>0</sshAccess>
    </vendorConfig>
   <userLocale>
 <name>English_United_States</name>
<uid>1</uid>
 <langCode>en_US</langCode>
<version>1.0.0.0-1</version>
 <winCharSet>iso-8859-1</winCharSet>
</userLocale>
    <networkLocale>United_States</networkLocale>
<networkLocaleInfo>
 <name>United_States</name>

 <version>1.0.0.0-1</version>
</networkLocaleInfo>
    <deviceSecurityMode>1</deviceSecurityMode>
    <authenticationURL></authenticationURL>
    <directory></directory>
    <idleTimeout>0</idleTimeout>
    <idleURL></idleURL>
    <informationURL></informationURL>
    <messagesURL></messagesURL>
    <proxyServerURL></proxyServerURL>
    <servicesURL></servicesURL>
    <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    <dndCallAlert>5</dndCallAlert>
    <capfAuthMode>0</capfAuthMode>
    <capfList>
        <capf>
            <phonePort>3804</phonePort>
        </capf>
    </capfList>
    <certHash></certHash>
    <encrConfig>false</encrConfig>
    <sipProfile>
        <sipProxies>
            <backupProxy></backupProxy>
            <backupProxyPort>5060</backupProxyPort>
            <emergencyProxy></emergencyProxy>
            <emergencyProxyPort>5060</emergencyProxyPort>
            <outboundProxy></outboundProxy>
            <outboundProxyPort>5060</outboundProxyPort>
            <registerWithProxy>true</registerWithProxy>
        </sipProxies>
        <sipCallFeatures>
		<callForwardURI>x--serviceuri-**</callForwardURI>
		<callPickupURI>x-cisco-serviceuri-**</callPickupURI>
		<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
		<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
		<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
		<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
            <rfc2543Hold>true</rfc2543Hold>
            <callHoldRingback>2</callHoldRingback>
            <localCfwdEnable>true</localCfwdEnable>
            <semiAttendedTransfer>true</semiAttendedTransfer>
            <anonymousCallBlock>2</anonymousCallBlock>
            <callerIdBlocking>0</callerIdBlocking>
            <dndControl>0</dndControl>
            <remoteCcEnable>true</remoteCcEnable>
        </sipCallFeatures>
        <sipStack>
            <sipInviteRetx>6</sipInviteRetx>
            <sipRetx>10</sipRetx>
            <timerInviteExpires>180</timerInviteExpires>
            <timerRegisterExpires>1200</timerRegisterExpires>
            <timerRegisterDelta>5</timerRegisterDelta>
            <timerKeepAliveExpires>120</timerKeepAliveExpires>
            <timerSubscribeExpires>120</timerSubscribeExpires>
            <timerSubscribeDelta>5</timerSubscribeDelta>
            <timerT1>500</timerT1>
            <timerT2>4000</timerT2>
            <maxRedirects>70</maxRedirects>
            <remotePartyID>false</remotePartyID>
            <userInfo>None</userInfo>
        </sipStack>
        <autoAnswerTimer>0</autoAnswerTimer>
        <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
        <autoAnswerOverride>true</autoAnswerOverride>
        <transferOnhookEnabled>true</transferOnhookEnabled>
        <enableVad>false</enableVad>
        <preferredCodec>g711alaw</preferredCodec>
        <dtmfAvtPayload>101</dtmfAvtPayload>
        <dtmfDbLevel>3</dtmfDbLevel>
        <dtmfOutofBand>avt</dtmfOutofBand>
        <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
        <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
        <kpml>3</kpml>
        <stutterMsgWaiting>0</stutterMsgWaiting>
        <callStats>false</callStats>
        <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
        <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
        <startMediaPort>16384</startMediaPort>
        <stopMediaPort>32766</stopMediaPort>
        <voipControlPort>5060</voipControlPort>
        <dscpForAudio>184</dscpForAudio>
        <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
        <dialTemplate>dialplan.xml</dialTemplate>
        <softKeyFile>softkeys.xml</softKeyFile>
        <phoneLabel>Jim Halpert</phoneLabel>
        <natEnabled>true</natEnabled>

        <sipLines>
            <line button="1">
                <featureID>9</featureID>
                <featureLabel>2098</featureLabel>
                <name>2098</name>
                <displayName>2098</displayName>
                <contact>2098</contact>
                <proxy>USECALLMANAGER</proxy>
                <port>5060</port>
                <autoAnswer>
                    <autoAnswerEnabled>0</autoAnswerEnabled>
                </autoAnswer>
                <callWaiting>1</callWaiting>
                <authName>2098</authName>
                <authPassword>jim123</authPassword>
                <sharedLine>false</sharedLine>
                <messageWaitingLampPolicy>3</messageWaitingLampPolicy>
                <messagesNumber>97</messagesNumber>
                <ringSettingIdle>4</ringSettingIdle>
                <ringSettingActive>5</ringSettingActive>
                <forwardCallInfoDisplay>
                    <callerName>true</callerName>
                    <callerNumber>false</callerNumber>
                    <redirectedNumber>false</redirectedNumber>
                    <dialedNumber>true</dialedNumber>
                </forwardCallInfoDisplay>
            </line>

            </sipLines>
    </sipProfile>

<commonProfile>
        <phonePassword></phonePassword>
        <backgroundImageAccess>true</backgroundImageAccess>
        <callLogBlfEnabled>1</callLogBlfEnabled>
    </commonProfile>
</device>

IMG_7720
IMG_77201920×1080 107 KB

IMG_7721
IMG_77211920×1080 98 KB

Config that I’m running:

<?xml version="1.0" encoding="UTF-8"?>
<device>
    <fullConfig>true</fullConfig>
    <deviceProtocol>SIP</deviceProtocol>
    <devicePool>
        <dateTimeSetting>
            <dateTemplate>D/M/YY</dateTemplate>
            <timeZone>Central Europe Standard/Daylight Time</timeZone>
            <ntps>
                <ntp>
                    <name>0.pl.pool.ntp.org</name>
                    <ntpMode>Unicast</ntpMode>
                </ntp>
            </ntps>
        </dateTimeSetting>
        <callManagerGroup>
            <tftpDefault>true</tftpDefault>
                <members>
                <member priority="0">
                <callManager>
                <name>192.168.1.16</name>
                <description>Station</description>
                <ports>
                  <ethernetPhonePort>2000</ethernetPhonePort>
                  <sipPort>5060</sipPort>
                  <securedSipPort>5061</securedSipPort>
                </ports>
                <processNodeName>192.168.1.16</processNodeName>
                </callManager>
                </member>
                </members>
             </callManagerGroup>
    </devicePool>
    <commonProfile>
        <phonePassword></phonePassword>
        <backgroundImageAccess>true</backgroundImageAccess>
        <callLogBlfEnabled>1</callLogBlfEnabled>
    </commonProfile>
    <vendorConfig>
        <disableSpeaker>false</disableSpeaker>
        <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
        <pcPort>0</pcPort>
        <settingsAccess>1</settingsAccess>
        <garp>0</garp>
        <voiceVlanAccess>0</voiceVlanAccess>
        <videoCapability>1</videoCapability>
        <autoSelectLineEnable>0</autoSelectLineEnable>
        <daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
        <displayOnTime>00:01</displayOnTime>
        <displayOnDuration>00:01</displayOnDuration>
        <displayIdleTimeout>00:01</displayIdleTimeout>
        <webAccess>1</webAccess>
        <spanToPCPort>1</spanToPCPort>
        <loggingDisplay>1</loggingDisplay>
        <loadServer></loadServer>
        <preferredCodec>g722</preferredCodec>
        <g722CodecSupport>2</g722CodecSupport>
    </vendorConfig>
    <advertiseG722Codec>1</advertiseG722Codec>
    <deviceSecurityMode>1</deviceSecurityMode>
    <idleTimeout>0</idleTimeout>
    <directoryURL></directoryURL>
    <servicesURL>$SERVICESURL</servicesURL>
    <idleURL></idleURL>
    <messagesURL></messagesURL>
    <proxyServerURL></proxyServerURL>
    <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    <capfAuthMode>0</capfAuthMode>
    <capfList>
        <capf>
            <phonePort>3804</phonePort>
        </capf>
    </capfList>
    <certHash></certHash>
    <encrConfig>false</encrConfig>
    <sipProfile>
        <sipProxies>
            <backupProxy></backupProxy>
            <backupProxyPort></backupProxyPort>
            <emergencyProxy></emergencyProxy>
            <emergencyProxyPort></emergencyProxyPort>
            <outboundProxy></outboundProxy>
            <outboundProxyPort></outboundProxyPort>
            <registerWithProxy></registerWithProxy>
        </sipProxies>
     <sipCallFeatures>
        <cnfJoinEnabled>true</cnfJoinEnabled>
        <callForwardURI>x--serviceuri-cfwdall</callForwardURI>
        <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
        <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
        <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
        <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
        <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
        <rfc2543Hold>false</rfc2543Hold>
        <callHoldRingback>2</callHoldRingback>
        <localCfwdEnable>true</localCfwdEnable>
        <semiAttendedTransfer>true</semiAttendedTransfer>
        <anonymousCallBlock>2</anonymousCallBlock>
        <callerIdBlocking>2</callerIdBlocking>
        <dndControl>1</dndControl>
	<dndCallAlert>5</dndCallAlert>
        <remoteCcEnable>true</remoteCcEnable>
     </sipCallFeatures>
     <sipStack>
        <sipInviteRetx>6</sipInviteRetx>
        <sipRetx>10</sipRetx>
        <timerInviteExpires>180</timerInviteExpires>
        <timerRegisterExpires>3600</timerRegisterExpires>
        <timerRegisterDelta>5</timerRegisterDelta>
        <timerKeepAliveExpires>120</timerKeepAliveExpires>
        <timerSubscribeExpires>120</timerSubscribeExpires>
        <timerSubscribeDelta>5</timerSubscribeDelta>
        <timerT1>500</timerT1>
        <timerT2>4000</timerT2>
        <maxRedirects>70</maxRedirects>
        <remotePartyID>false</remotePartyID>
        <userInfo>None</userInfo>
     </sipStack>
     <autoAnswerTimer>1</autoAnswerTimer>
     <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
     <autoAnswerOverride>true</autoAnswerOverride>
     <transferOnhookEnabled>false</transferOnhookEnabled>
     <enableVad>false</enableVad>
        <preferredCodec>g722</preferredCodec>
        <dtmfAvtPayload>101</dtmfAvtPayload>
        <dtmfDbLevel>3</dtmfDbLevel>
        <dtmfOutofBand>avt</dtmfOutofBand>
        <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
        <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
        <kpml>3</kpml>
        <stutterMsgWaiting>1</stutterMsgWaiting>
        <callStats>true</callStats>
        <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
        <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
        <startMediaPort>10100</startMediaPort>
        <stopMediaPort>10300</stopMediaPort>
        <voipControlPort>5060</voipControlPort>
        <dscpForAudio>184</dscpForAudio>
        <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
        <dialTemplate>dialplan.xml</dialTemplate>
        <transportLayerProtocol>4</transportLayerProtocol>
        <phoneLabel>Ext. 2100</phoneLabel>
          <natReceivedProcessing>false</natReceivedProcessing>
          <natEnabled>false</natEnabled>
          <natAddress></natAddress>
        <sipLines>
          <line button="1">
            <featureID>9</featureID>
            <featureLabel>2100</featureLabel>
            <proxy>192.168.1.16</proxy>
            <port>5060</port>
            <name>2100</name>
            <displayName>2100</displayName>
            <autoAnswer>
              <autoAnswerEnabled>2</autoAnswerEnabled>
            </autoAnswer>
            <callWaiting>3</callWaiting>
            <authName>2100</authName>
            <authPassword>12345678</authPassword>
            <sharedLine>false</sharedLine>
            <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
            <messagesNumber>*97</messagesNumber>
            <ringSettingIdle>4</ringSettingIdle>
            <ringSettingActive>5</ringSettingActive>
            <contact>2100</contact>
            <forwardCallInfoDisplay>
              <callerName>true</callerName>
              <callerNumber>false</callerNumber>
              <redirectedNumber>false</redirectedNumber>
              <dialedNumber>true</dialedNumber>
            </forwardCallInfoDisplay>
          </line>
          <line button="2">
             <featureID>130</featureID>
             <featureLabel>Do Not Disturb</featureLabel>
          </line>
        </sipLines>
    </sipProfile>
    <phoneServices>
     <provisioning>2</provisioning>
        <phoneService  type="1" category="0">
        <name>Missed Calls</name>
        <url>Application:Cisco/MissedCalls</url>
        <vendor></vendor>
        <version></version>
        </phoneService>
        <phoneService  type="2" category="0">
                <name>Voicemail</name>
                <url>Application:Cisco/Voicemail</url>
                <vendor></vendor>
                <version></version>
        </phoneService>
        <phoneService  type="1" category="0">
                <name>Received Calls</name>
                <url>Application:Cisco/ReceivedCalls</url>
                <vendor></vendor>
                <version></version>
        </phoneService>
        <phoneService  type="1" category="0">
                <name>Placed Calls</name>
                <url>Application:Cisco/PlacedCalls</url>
                <vendor></vendor>
                <version></version>
        </phoneService>
        <phoneService  type="1" category="0">
                <name>PhoneBook</name>
                <url>http://192.168.1.16/cisco/menu.xml</url>
                <vendor></vendor>
                <version></version>
        </phoneService>
    </phoneServices>
</device>
2

you need to show a debug of a call to the phone and a call from the phone.

3

How do I obtain that?

4

Okay, I assume this is what you requested

|== Syslogd TNP== Sun Dec 29 06:03:56 2024
====================================================
 963: NOT 06:04:00.462012 JVM: SIPCC-SIP_REG_STATE: 1/51, sip_reg_sm_process_event: SIP_REG_STATE_REGISTERING <- E_SIP_REG_TMR_RETRY
 964: NOT 06:04:04.461986 JVM: SIPCC-SIP_REG_STATE: 1/51, sip_reg_sm_process_event: SIP_REG_STATE_REGISTERING <- E_SIP_REG_TMR_RETRY
 965: NOT 06:04:04.960897 JVM: SIPCC-SIP_REG_STATE: 1/51, sip_reg_sm_process_event: SIP_REG_STATE_REGISTERING <- E_SIP_REG_TMR_ACK
 966: ERR 06:04:04.961930 JVM: %REG auth failed: ack timer
 967: NOT 06:04:04.968925 JVM: set_active_ccm: ccm=PRIMARY  port=-1
 968: ERR 06:04:04.969613 JVM: SIPCC-LINE_NUM: sip_platform_localexpires_timer_stop: Error: Line number (106) is invalid
 969: NOT 06:04:04.970726 JVM: SIPCC-UI_API: 1/0, ui_set_sip_registration_state: 0
 970: NOT 06:04:04.972491 JVM: SIPCC-UI_API: 0/0, ui_set_notification: Registering: 0  :20
 971: ERR 06:04:05.242905 JVM: Startup Module Loader|cip.sipcc.d:  - regAllFailed(): mgmtState=4
 972: WRN 06:04:05.244556 JVM: Startup Module Loader|JPlatUi:  - platformResetReq: resetRequest type=2
 973: NOT 06:04:05.332143 JVM: SIPCC-SIP_CTRL: sip_shutdown_phase1: In sip_shutdown_phase1 (1)
 974: NOT 06:04:05.332735 JVM: SIPCC-SIP_CTRL: sip_shutdown_phase2: (1)
 975: NOT 06:04:05.333311 JVM: SIPCC-SIP_CTRL: sip_shutdown_phase2: sip.taskInited is set to true
 976: NOT 06:04:05.333860 JVM: SIPCC-SIP_TASK: sip_shutdown: SIP Shutting down...
 977: NOT 06:04:05.334389 JVM: SIPCC-SIP_TASK: sip_shutdown:  sip.taskInited is set to false
 978: NOT 06:04:05.342426 JVM: set_active_ccm: ccm=PRIMARY  port=-1
 979: NOT 06:04:05.407407 JVM: Startup Module Loader|cip.sipcc.d:  - readyForSoftReset:mgmt Going out of Service..
 980: NOT 06:04:05.408876 JVM: Startup Module Loader|cip.sipcc.d:  - markLinesAsUnreg:conservative mark prior to shutting interface
 981: NOT 06:04:05.411306 JVM: Startup Module Loader|cip.sipcc.d:  - readyForSoftReset:calling shutdownCC on call control
 982: ERR 06:04:05.412821 JVM: Startup Module Loader|JniJSesssionApi:isThisFailureFromNewCause - old unregReason =14 newUnregReason=14 unregReason ignored
 983: NOT 06:04:05.414253 JVM: Startup Module Loader|cip.sipcc.d:  - shutdownAck(): mgmtState=11
 984: ERR 06:04:05.416337 JVM: Startup Module Loader|JniJSesssionApi:isThisFailureFromNewCause - old unregReason =14 newUnregReason=20 unregReason ignored
 985: NOT 06:04:05.439572 SECD: loadTvsSrvrCfg: Not in EMCC mode.Loading the flash file :/flash0/sec/misc/tvs.conf
 986: NOT 06:04:05.449521 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.settings.fullyregistered value=false
 987: NOT 06:04:05.451548 JVM: Startup Module Loader|cip.midp.pushregistry.e:? - setAcceptConnections - DISABLED
 988: NOT 06:04:05.452990 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.settings.fullyregistered value=false
 989: NOT 06:04:05.454486 JVM: Startup Module Loader|cip.midp.pushregistry.e:? - setAcceptConnections - DISABLED
 990: NOT 06:04:05.455907 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - --->ConfigManager PropertyChanged: device.callagent.callcount
 991: NOT 06:04:05.457356 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - <---ConfigManager PropertyChanged: device.callagent.callcount
 992: NOT 06:04:05.458862 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - --->ConfigManager PropertyChanged: device.callagent.callcount
 993: NOT 06:04:05.460500 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - <---ConfigManager PropertyChanged: device.callagent.callcount
 994: NOT 06:04:05.461738 JVM: emccMode=0,localOverride=0, tftpAddr1=, tftpAddr2=,tftpAddr3=,tftpAddr4=
 995: NOT 06:04:05.464602 tftpClient: tftp request rcv'd from /usr/tmp/tftp, emccMode =0, emccLocalOverride=0, tempTftp1= , tempTftp2 = , tempTftp3 = , tempTftp4 =  
 996: NOT 06:04:05.465828 JVM: setTempTftpAddress, emcc_mode=0,retEmccMode=0,LocalOverride=0,retLocalOverride=0, status=1
 997: NOT 06:04:05.475511 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - Starting CTL/config file updating
 998: NOT 06:04:05.545619 SECD: updateCTL: starting Trust list update
 999: NOT 06:04:05.548374 SECD: tlRequestFile: Socket 9 connected to /usr/tmp/tftpClientSock 
1000: NOT 06:04:05.549360 SECD: tlRequestFile: Request CTLSEP88755650C689.tlv 
1001: NOT 06:04:05.554069 tftpClient: tftp request rcv'd from /usr/tmp/ctlSock, srcFile = CTLSEP88755650C689.tlv, dstFile = /usr/tmp/CTLFile.tlv 
1002: NOT 06:04:05.571530 tftpClient: auth server - tftpList[0] = ::ffff:192.168.1.16 
1003: NOT 06:04:05.572075 tftpClient: look up server - 0 
1004: WRN 06:04:05.574171 SECD: WARN:lookupCTL: TL update in progress, no old TL, assume TFTP NONSECURE
1005: NOT 06:04:05.577119 tftpClient: secVal = 0xa 
1006: NOT 06:04:05.577754 tftpClient: ::ffff:192.168.1.16 is a NONsecure server 
1007: NOT 06:04:05.578468 tftpClient: temp retval = SRVR_NONSECURE, keep looking 
1008: NOT 06:04:05.578978 tftpClient: retval = 10 
1009: NOT 06:04:05.579462 tftpClient: Non secure file requested  
1010: NOT 06:04:05.625452 TFTP: [12]:Requesting CTLSEP88755650C689.tlv from 192.168.1.16 
1011: NOT 06:04:05.629583 TFTP: [12]:Error --> File not found 
1012: NOT 06:04:05.636776 SYSMSG: pid 12 (/sbin/tftpd) Normal Exit, status = 2
1013: INF 06:04:05.636813           runtime = 0.050 secs

1014: INF 06:04:05.636832          user cpu = 0.001213130 secs

1015: INF 06:04:05.636851        system cpu = 0.023384770 secs

1016: INF 06:04:05.636864    child user cpu = 0.000000000 secs

1017: INF 06:04:05.636878     child sys cpu = 0.000000000 secs

1018: INF 06:04:05.636898    sys interrupts = 0.001560140 secs for 44 interrupts

1019: INF 06:04:05.636920 total cpu = 0.024597900 secs ( 40% utilization )

1020: NOT 06:04:05.640097 SECD: tlRequestFile: tftp Status 2 rcv'd 
1021: NOT 06:04:05.640888 SECD: updateCTL: finished CTLFile update
1022: NOT 06:04:05.643537 SECD: tlRequestFile: Socket 9 connected to /usr/tmp/tftpClientSock 
1023: NOT 06:04:05.644494 SECD: tlRequestFile: Request ITLSEP88755650C689.tlv 
1024: NOT 06:04:05.646539 tftpClient: tftp request rcv'd from /usr/tmp/ctlSock, srcFile = ITLSEP88755650C689.tlv, dstFile = /usr/tmp/ITLFile.tlv 
1025: NOT 06:04:05.661664 tftpClient: auth server - tftpList[0] = ::ffff:192.168.1.16 
1026: NOT 06:04:05.662395 tftpClient: look up server - 0 
1027: WRN 06:04:05.664306 SECD: WARN:lookupCTL: TL update in progress, no old TL, assume TFTP NONSECURE
1028: NOT 06:04:05.667083 tftpClient: secVal = 0xa 
1029: NOT 06:04:05.667997 tftpClient: ::ffff:192.168.1.16 is a NONsecure server 
1030: NOT 06:04:05.668532 tftpClient: temp retval = SRVR_NONSECURE, keep looking 
1031: NOT 06:04:05.669205 tftpClient: retval = 10 
1032: NOT 06:04:05.669728 tftpClient: Non secure file requested  
1033: NOT 06:04:05.700923 TFTP: [9]:Requesting ITLSEP88755650C689.tlv from 192.168.1.16 
1034: NOT 06:04:05.705165 TFTP: [9]:Error --> File not found 
1035: NOT 06:04:05.712376 SYSMSG: pid 9 (/sbin/tftpd) Normal Exit, status = 2
1036: INF 06:04:05.712415           runtime = 0.030 secs

1037: INF 06:04:05.712435          user cpu = 0.001204890 secs

1038: INF 06:04:05.712453        system cpu = 0.014425930 secs

1039: INF 06:04:05.712467    child user cpu = 0.000000000 secs

1040: INF 06:04:05.712480     child sys cpu = 0.000000000 secs

1041: INF 06:04:05.712501    sys interrupts = 0.001235120 secs for 31 interrupts

1042: INF 06:04:05.712523 total cpu = 0.015630820 secs ( 33% utilization )

1043: NOT 06:04:05.713124 SECD: tlRequestFile: tftp Status 2 rcv'd 
1044: NOT 06:04:05.713867 SECD: Requesting ITLFile.tlv 
1045: NOT 06:04:05.716471 SECD: tlRequestFile: Socket 9 connected to /usr/tmp/tftpClientSock 
1046: NOT 06:04:05.717443 SECD: tlRequestFile: Request ITLFile.tlv 
1047: NOT 06:04:05.718148 tftpClient: tftp request rcv'd from /usr/tmp/ctlSock, srcFile = ITLFile.tlv, dstFile = /usr/tmp/ITLFile.tlv 
1048: NOT 06:04:05.730865 tftpClient: auth server - tftpList[0] = ::ffff:192.168.1.16 
1049: NOT 06:04:05.731611 tftpClient: look up server - 0 
1050: WRN 06:04:05.733531 SECD: WARN:lookupCTL: TL update in progress, no old TL, assume TFTP NONSECURE
1051: NOT 06:04:05.736296 tftpClient: secVal = 0xa 
1052: NOT 06:04:05.737215 tftpClient: ::ffff:192.168.1.16 is a NONsecure server 
1053: NOT 06:04:05.737754 tftpClient: temp retval = SRVR_NONSECURE, keep looking 
1054: NOT 06:04:05.738427 tftpClient: retval = 10 
1055: NOT 06:04:05.738997 tftpClient: Non secure file requested  
1056: NOT 06:04:05.775068 TFTP: [8]:Requesting ITLFile.tlv from 192.168.1.16 
1057: NOT 06:04:05.779067 TFTP: [8]:Error --> File not found 
1058: NOT 06:04:05.786265 SYSMSG: pid 8 (/sbin/tftpd) Normal Exit, status = 2
1059: INF 06:04:05.786304           runtime = 0.040 secs

1060: INF 06:04:05.786324          user cpu = 0.001221890 secs

1061: INF 06:04:05.786342        system cpu = 0.015151800 secs

1062: INF 06:04:05.786355    child user cpu = 0.000000000 secs

1063: INF 06:04:05.786369     child sys cpu = 0.000000000 secs

1064: INF 06:04:05.786389    sys interrupts = 0.001887100 secs for 35 interrupts

1065: INF 06:04:05.786411 total cpu = 0.016373690 secs ( 25% utilization )

1066: NOT 06:04:05.783704 SECD: tlRequestFile: tftp Status 2 rcv'd 
1067: NOT 06:04:05.784766 SECD: updateCTL: finished ITLFile update
1068: NOT 06:04:05.785346 SECD: updateCTL: phone has no TList 
1069: ERR 06:04:05.845404 JVM: Startup Module Loader|cip.sec.t:---------updateCtl,result=2 - -------------invoke proxy
1070: ERR 06:04:05.961569 JVM: Startup Module Loader|cip.sec.t:---------updateCtl,result=2 - -------------invoke dispatcher
1071: NOT 06:04:05.963451 JVM: Startup Module Loader|cip.cfg.l:? - ConfigManager updateCTL() rc=2 retryCount=0
1072: WRN 06:04:05.967147 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//CTLFile.tlv
1073: WRN 06:04:05.968286 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//ITLFile.tlv
1074: NOT 06:04:05.976059 JVM: Startup Module Loader|cip.cfg.h:? - Requesting CONFIG file from TFTP Service(1)
1075: ERR 06:04:05.981048 JVM: tftpClient SEP88755650C689.cnf.xml /usr/ram/SEP88755650C689.cnf.xml 550001 1
1076: NOT 06:04:05.984428 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = SEP88755650C689.cnf.xml, dstFile = /usr/ram/SEP88755650C689.cnf.xml max size = 550001 
1077: NOT 06:04:06.002121 tftpClient: auth server - tftpList[0] = ::ffff:192.168.1.16 
1078: NOT 06:04:06.002865 tftpClient: look up server - 0 
1079: WRN 06:04:06.004915 SECD: WARN:lookupCTL: ** no CTL, assume TFTP NONSECURE
1080: NOT 06:04:06.007663 tftpClient: secVal = 0xa 
1081: NOT 06:04:06.008509 tftpClient: ::ffff:192.168.1.16 is a NONsecure server 
1082: NOT 06:04:06.009039 tftpClient: temp retval = SRVR_NONSECURE, keep looking 
1083: NOT 06:04:06.009526 tftpClient: retval = 10 
1084: NOT 06:04:06.010464 tftpClient: Secure file requested 
1085: NOT 06:04:06.010962 tftpClient: Non secure file approved  -- SEP88755650C689.cnf.xml  
1086: NOT 06:04:06.041190 TFTP: [3]:Requesting SEP88755650C689.cnf.xml from 192.168.1.16 with size limit of 550001
1087: NOT 06:04:06.057251 TFTP: [3]:Finished --> rcvd 8568 bytes 
1088: WRN 06:04:06.066702 SECD: WARN:lookupCTL: ** no CTL, assume TFTP NONSECURE
1089: ERR 06:04:06.781578 JVM: TVS server is : IPv4 : , IPv6 : , Port : 0, IPv4 : , IPv6 : , Port : 0, IPv4 : , IPv6 : , Port : 0, IP Mode : 0, IP Preference Mode: 0
1090: NOT 06:04:06.783546 SECD: handleTvsSetReq: IPv6 : , IPv6 : , IPv6 : , IP Mode : 0, IP Pref : 0 DSCP : 96
1091: NOT 06:04:06.786466 JVM: Startup Module Loader|cip.cfg.h:? - Config handleTftpResponse, status=0 for file=ram/SEP88755650C689.cnf.xml
1092: WRN 06:04:06.787868 JVM: Startup Module Loader|cip.xml.au:parse - Encoding Updated to UTF-8
1093: WRN 06:04:06.789302 JVM: Startup Module Loader|cip.xml.au:  - XML Parser Warning: Unknown element 'directory' in element '/device' (line=83)
1094: ERR 06:04:06.792087 JVM: Startup Module Loader|cip.cfg.h:? - DirectoryUrl securedirectoryUrl 
1095: NOT 06:04:06.798431 JVM: Startup Module Loader|cip.cfg.h:? - setConfigTvsProperty IP mode 0IP Pref 0DSCP 96
1096: NOT 06:04:06.799909 JVM: Startup Module Loader|cip.sec.TvsProperty:? - TVS IPv4 - 1 :TVS IPv6 - 1 :TVS Port - 1:0TVS IPv4 - 2 :TVS IPv6 - 2 :TVS Port - 2:0TVS IPv4 - 3 :TVS IPv6 - 3 :TVS Port - 3:0IP Address Mode:0IP Preference Mode:0
1097: NOT 06:04:06.815804 SECD: loadTvsSrvrCfg: Not in EMCC mode.Loading the flash file :/flash0/sec/misc/tvs.conf
1098: NOT 06:04:06.824261 JVM: emccMode=0,localOverride=0, tftpAddr1=, tftpAddr2=,tftpAddr3=,tftpAddr4=
1099: NOT 06:04:06.826998 tftpClient: tftp request rcv'd from /usr/tmp/tftp, emccMode =0, emccLocalOverride=0, tempTftp1= , tempTftp2 = , tempTftp3 = , tempTftp4 =  
1100: NOT 06:04:06.828167 JVM: setTempTftpAddress, emcc_mode=0,retEmccMode=0,LocalOverride=0,retLocalOverride=0, status=1
1101: NOT 06:04:06.833583 SECD: clearTFTPList: cleared all TFTP entries
1102: ERR 06:04:06.858252 JVM: Startup Module Loader|cip.mmgr.MediaManager:? - 
MediaManager propertyChanged called  device.settings.config.ipaddressingmode
1103: NOT 06:04:06.867766 INETD: Set IP mode 1 
1104: NOT 06:04:06.868327 INETD: Requestted IP mode is same as current mode
1105: ERR 06:04:06.987383 JVM: Startup Module Loader|cip.cfg.h:? - informationUrl is 
1106: ERR 06:04:06.988816 JVM: Startup Module Loader|cip.cfg.h:? - directoriesUrl is 
1107: ERR 06:04:06.990839 JVM: Startup Module Loader|cip.cfg.h:? - messagesUrl is 
1108: ERR 06:04:06.992160 JVM: Startup Module Loader|cip.cfg.h:? - servicesUrl is 
1109: ERR 06:04:06.993554 JVM: Startup Module Loader|cip.cfg.h:? - authenticationUrl is 
1110: ERR 06:04:06.994967 JVM: Startup Module Loader|cip.cfg.h:? - idleUrl is 
1111: ERR 06:04:06.996358 JVM: Startup Module Loader|cip.cfg.h:? - messagesUrl is null 
1112: ERR 06:04:06.997712 JVM: Startup Module Loader|cip.cfg.h:? - servicesUrl of null 
1113: ERR 06:04:06.999081 JVM: Startup Module Loader|cip.cfg.h:? - info url of null 
1114: ERR 06:04:07.000790 JVM: Startup Module Loader|cip.cfg.h:? -  dir Url of null 
1115: ERR 06:04:07.002167 JVM: Startup Module Loader|cip.cfg.h:? -  idle Url of null 
1116: ERR 06:04:07.003573 JVM: Startup Module Loader|cip.cfg.h:? -  auth Url of null 
1117: ERR 06:04:07.004960 JVM: Startup Module Loader|VendorConfig:? - vendorconfig : setConfigProperties
1118: NOT 06:04:07.006837 CDP-D: cdpSetRepeater 10 
1119: ERR 06:04:07.008252 NTP: Lost NTP server! Now free-running!
1120: NOT 06:04:07.009916 JVM:  --> Properties JNI: SignalApp() handling SIGIPCFG. msgCode=256 value=0
1121: NOT 06:04:07.022201 JVM:  <-- Properties JNI: SignalApp()
1122: NOT 06:04:07.028242 PAE: SIGIPCFG received...
1123: NOT 06:04:07.029203 ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 1 
1124: ERR 06:04:07.383473 JVM: Startup Module Loader|VendorConfig:? - 
About to set WebAccess 
1125: WRN 06:04:07.384888 JVM: Startup Module Loader|DisplayTask:? - resetCurrentPowerState(): Energywise is disabled
1126: WRN 06:04:07.386301 JVM: Startup Module Loader|DisplayTask:? - resetCurrentPowerState(): Energywise null domain
1127: WRN 06:04:07.387762 JVM: Startup Module Loader|DisplayTask:? - resetCurrentPowerState(): Energywise null secret
1128: WRN 06:04:07.389216 JVM: Startup Module Loader|DisplayTask:? -  resetCurrentPowerState(): no time changed, so needn't reschedule existing timer
1129: ERR 06:04:07.390663 JVM: Startup Module Loader|VendorConfig:? - WebAccess true
1130: ERR 06:04:07.392032 JVM: Startup Module Loader|VendorConfig:? - WebProtocol 0
1131: NOT 06:04:07.393461 JVM: Startup Module Loader|VendorConfig:? - Setting 80-bit-srtp to false
1132: ERR 06:04:07.394913 JVM: Startup Module Loader|cip.mmgr.MediaManager:? - 
MediaManager propertyChanged called  device.settings.config.vendorconfig.sidetonelevel
1133: NOT 06:04:07.471819 JVM: Startup Module Loader|VendorConfig:? - Setting RTCP to false
1134: NOT 06:04:07.473428 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.settings.config.localization.userlocale.charset value=iso-8859-1
1135: NOT 06:04:07.474877 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.settings.config.localization.userlocale.languagecode value=en_US
1136: NOT 06:04:07.481077 SECD: setSecMode: sec mode set to NONE (was NONE)
1137: NOT 06:04:08.269223 JVM: Startup Module Loader|cip.cfg.h:  - Entering setProtocolConfigProperties() at 1735477447839 millisecs....<RemoveItLater>
1138: NOT 06:04:08.271548 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.callagent.messages.0 value=0
1139: NOT 06:04:08.273028 JVM: Startup Module Loader|cip.cfg.h:  - Exiting setProtocolConfigProperties() at 1735477448265 millisecs....<RemoveItLater>
1140: NOT 06:04:08.290369 SECD: clearSRSTList: cleared all SRST entries
1141: NOT 06:04:08.294572 JVM: Startup Module Loader|cip.midp.midletsuite.InstallerModule:? - propertyChanged - device.callagent.messages.0 value=0
1142: WRN 06:04:08.467788 SECD: WARN:cancelCapfOp: CAPF not in use, user cancel ignored
1143: NOT 06:04:08.468436 SECD: clearCapfList: CAPF table cleared
1144: NOT 06:04:08.481328 JVM: Startup Module Loader|cip.cfg.h:? - CUCM in config file: #0 XmlCallAgentObject: IPv4-name=[192.168.1.16] IPv6-name=[] port=5060 priority=0
1145: NOT 06:04:08.482860 JVM: Startup Module Loader|cip.cfg.h:? - CUCM in config file: #1 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
1146: NOT 06:04:08.484361 JVM: Startup Module Loader|cip.cfg.h:? - CUCM in config file: #2 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
1147: NOT 06:04:08.485864 JVM: Startup Module Loader|cip.cfg.h:? - CUCM in config file: #3 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
1148: NOT 06:04:08.487344 JVM: Startup Module Loader|cip.cfg.h:? - CUCM in config file: #4 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
1149: ERR 06:04:08.489766 JVM: Startup Module Loader|cip.sec.CapfProperty:? - Failed to resolve Capf Ipv4 Address with hostname 
1150: ERR 06:04:08.491301 JVM: Startup Module Loader|cip.sec.CapfProperty:? - Failed to resolve Capf Ipv6 Address with hostname 
1151: ERR 06:04:08.493609 JVM: Startup Module Loader|cip.sec.CapfProperty:? - No valid CAPF server
1152: NOT 06:04:08.500517 SECD: setSecMode: sec mode set to NONE (was NONE)
1153: NOT 06:04:08.507168 SECD: loadTvsSrvrCfg: Not in EMCC mode.Loading the flash file :/flash0/sec/misc/tvs.conf
1154: NOT 06:04:08.629064 JVM: emccMode=0,localOverride=1, tftpAddr1=, tftpAddr2=,tftpAddr3=,tftpAddr4=
1155: NOT 06:04:08.637255 INETD: inetdSetSSHAccess: 1 -> 1 
1156: NOT 06:04:08.637865 INETD: sshAccessWriteConf: old sshAccess:1, new sshAccess:1
1157: WRN 06:04:08.653436 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//CTLFile.tlv
1158: WRN 06:04:08.654310 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//ITLFile.tlv
1159: WRN 06:04:08.658864 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//CTLFile.tlv
1160: WRN 06:04:08.659719 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//ITLFile.tlv
1161: WRN 06:04:08.664972 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//CTLFile.tlv
1162: WRN 06:04:08.665877 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//ITLFile.tlv
1163: WRN 06:04:08.670427 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//CTLFile.tlv
1164: WRN 06:04:08.671328 SECD: WARN:getTLInfoFromFile: ** phone has no TL file /flash0/sec/ctl//ITLFile.tlv
1165: NOT 06:04:08.676036 tftpClient: tftp request rcv'd from /usr/tmp/tftp, emccMode =0, emccLocalOverride=1, tempTftp1= , tempTftp2 = , tempTftp3 = , tempTftp4 =  
1166: NOT 06:04:08.677295 JVM: setTempTftpAddress, emcc_mode=0,retEmccMode=0,LocalOverride=1,retLocalOverride=1, status=1
1167: NOT 06:04:08.687830 SECD: loadTvsSrvrCfg: Not in EMCC mode.Loading the flash file :/flash0/sec/misc/tvs.conf
1168: ERR 06:04:08.697258 JVM: tftpClient English_United_States/mk-sip.jar /usr/ram/L10N-177508686 550001 1
1169: NOT 06:04:08.700961 JVM: emccMode=0,localOverride=1, tftpAddr1=, tftpAddr2=,tftpAddr3=,tftpAddr4=
1170: NOT 06:04:08.701784 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = English_United_States/mk-sip.jar, dstFile = /usr/ram/L10N-177508686 max size = 550001 
1171: NOT 06:04:08.702937 DNS: SIGHUP received... 
1172: NOT 06:04:08.707486 DHCP6: sockTos = 0x60
5

No I meant from the PBX.

6

If someone asks for debug here, I would assume they mean: https://sangomakb.atlassian.net/wiki/spaces/SS/pages/31162494/Providing+Great+Debug#Asterisk-Logs

In this case, I would also expect “pjsip set logger on” to have been issued, in the same session, from the CLI.

7

I’ve solved the mystery, I set the TCP transport in FreePBX but I have so many configs on my computer that I was uploading the wrong file to the tftp server, I was editing the config in VS Code but uploading the unedited file by the same name in a different directory. And it finally reveald itself thet the issue was that this was set to 2 when it needed to be set to 4:

<transportLayerProtocol>4</transportLayerProtocol>
8

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