Hello everyone,
I have a general question about reading the Caller ID (CID) of an incoming call from a header other than the default.
Is there a setting that I need to check or fill in to specify the header I’m interested in?
Here’s a real example:
Let’s say we have a trunk between a PBX and FreePBX, and a call from the PBX to FreePBX.
I receive the incoming call, and in the INVITE header, there’s a general CID from the PBX but no real CID of the caller.
FreePBX responds with TRYING and OK, and the PBX sends ACK, but this time with the proper CID in the name part of the From header.
However, FreePBX doesn’t seem to react to it and still displays the previous general CID.
Is there a way to force FreePBX to read the name part of the From header of the ACK as the incoming CID?
Call direction of incoming call in freePBX is Trunk - Inbound Route - Announcement - Phone Extension
I can provide logs if necessary, but I believe my point is clear.
Thank you very much for any tips.