CID Name Prefix - new line

General Help
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1

Hi,
I have an unusual question, and I’m not sure if it’s even feasible. I’ve set up a FreePBX system with Unifi phones, and everything is working perfectly. I’ve created “Queues,” and within the “CID Name Prefix” field, I would like to insert a line break in the middle of the text, creating a new line. I want the “CID Name Prefix” text to be displayed on the phone’s screen in two lines. I tried with “\n”, br, &#10, and it didn’t give any result. Is this even possible?
Many thanks
Radovan

2

I’m assuming you are using SIP, although you didn’t say. This is from RFC 3261.

All linear white space, including folding, has the same semantics as SP

name-addr      =  [ display-name ] LAQUOT addr-spec RAQUOT
display-name   =  *(token LWS)/ quoted-string

      quoted-string  =  SWS DQUOTE *(qdtext / quoted-pair ) DQUOTE
      qdtext         =  LWS / %x21 / %x23-5B / %x5D-7E
                        / UTF8-NONASCII

   The backslash character ("\") MAY be used as a single-character
   quoting mechanism only within quoted-string and comment constructs.
   Unlike HTTP/1.1, the characters CR and LF cannot be escaped by this
   mechanism to avoid conflict with line folding and header separation.

quoted-pair  =  "\" (%x00-09 / %x0B-0C
                / %x0E-7F)

     token       =  1*(alphanum / "-" / "." / "!" / "%" / "*"
                     / "_" / "+" / "`" / "'" / "~" )

     LWS  =  [*WSP CRLF] 1*WSP ; linear whitespace

So I would say that any newline characters are required to be treated as spaces, not newlines, and there is no escape mechanism to override that.