CID forwarding via text / email

General Help
1

Trunk providers generally don’t allow to forward caller ids. I am thinking of doing that via text/sms or email so off hours support knows who to call back.

Has anyone ever done that yet? Where would one put i.e. php’s mail() command?

Cheers,
kombi

2

better yet, asterisk has:
SMS(name,[options,[addr,[body]]])
But then the old question emerges: How do I alter the dialplan without it being overwritten on each “apply changes”?

3

see
extensions_custom.conf

4

The SMS dialplan application doesn’t do what you think it might. It’s for SMS over traditional analog landlines on some telcos.

5

doh!

And I thought I could configure that with an sms gateway and we’re good to go.

I believe/remember you can run external code from the dialplan though?

6

You can execute AGIs which are external, or use System to execute something, yes.

7

SYSTEM it was! Thanks jcolp!
Where / in which context would I put that to fire on a call being forwarded to a misc destination?

ps coolish helmet! Is that from paragliding or road cycling?

8

I don’t speak FreePBX so can’t comment on that.

It’s a POC Ventral MIPS helmet for road cycling.

9

found it, they do it like

2367 [ext-miscdests]
2368 include => ext-miscdests-custom
2369 exten => 5,1,Noop(MiscDest: Daniel Mobil)
2370 exten => 5,n,Goto(from-internal,[...],1)
2371

so I guess I just squeeze in:

exten => 5,n,System(echo "dear off hours support engineer, use " + CALLERID(num) + " to call back" | mail -s "use this to call back" "to@address")

(might not be how one concatenates in the dialplan though)

ps sounds like one that finally has little drag and sweat

10

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