Change the CALLERID

[pkomatas21 (Pantelis Komatas)]

Dear All,

I have the following infrastructure. All my users are on microsoft skype for business and we use a sip trunk to connect to freepbx(asterisk version 1.8.22) for gateway and from asterisk again with sip trunk to our voip provider.I need when a call comes from spesific number of skype from bussiness server to change the CID to another number and then send it to voip provider.I found the following page
“https://wiki.freepbx.org/display/FPG/Customize+outgoing+caller+name+and+caller+ID ”
but it didnot work as my /etc/asterisk/extensions_custom.conf is empty and i added what suggest but is not working.
Any help is apriciated

Regards
Pantos

[pkomatas21 (Pantelis Komatas)]

Ok finaly i figured out what was wrong. Instead of /etc/asterisk/extensions_custom.conf i had to configure /etc/asterisk/extensions.conf

Regards
pantos

[slobera (Sergio Lobera)]

Hi, all those changes will be overwritten when you hit “Apply” in the GUI .

[pkomatas21 (Pantelis Komatas)]

Hi, thanks for response. ok so i need to create something else to keep the changes?

Regards
Pantos

[Stewart1 (Stewart)]

@pkomatas21

/etc/asterisk/extensions_custom.conf

Put your macro back in /etc/asterisk/extensions_custom.conf and test whether it gets executed properly. If you have trouble interpreting it, paste the log for a failed call at https://pastebin.freepbx.org and post the link here.

[pkomatas21 (Pantelis Komatas)]

Hi, there is no [macro-dialout-trunk-predial-hook] in /etc/asterisk/extensions_custom.conf. should i create it?

Regards
Pantos

[comtech]

Hooking for fun and income

Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14. What is a dialplan hook? A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …

[pkomatas21 (Pantelis Komatas)]

Ok so i was probably doing somthing wrong at first and it didnot work. So you are all correct guys i put it back at /etc/asterisk/extensions_custom.conf and works. I am very sorry for the confusion and i dont know why it didnot work first time.

Regards
pantos