Hi,
I want to play the system’s default MOH, or any other MOH, after a queued call is answered by an agent and placed on hold.
any advice?
Thanks in advance
regards
Hi,
I want to play the system’s default MOH, or any other MOH, after a queued call is answered by an agent and placed on hold.
any advice?
Thanks in advance
regards
You can set this on the advanced tab of extension settings I believe.