CDR reports only Queues not users

FreePBX Applications / Modules
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1

Hi,

I have a user that wants to use the CDR logging for playing the conversations. but now a call comes in. it is getting recorded. but it is recorded as the Queue number not as a extention. so it is impossible to search on a user.

we use the recordings fro quality and training so we need to look for the recordings from one user. and filter on this.

But they are all logged on the Queue?

2

Might need to run a post recording script to prepend the desired information.

Setting up FreePBX post recording script | Call Recording (callcabinet.com)

3

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