CDR Reports not working after update

[Marbled (Nicolas Riendeau)]

Hi!

@thnossol

Help … with me it is not I have made the update to 14 …

On a FreePBX distro with tge distro upgrade “script” or something else?

If you used the distro upgrade “script” then please check for this:

UCP data stopped after upgrade to FreepBX 14

Hi! Does CDR and CEL work at all from the Dashboard? (edit: by at all I mean do you see anything added to it or is it just stale data from before the upgrade?) After the upgrade that no longer worked for me, see https://issues.freepbx.org/browse/FREEPBX-15491?focusedCommentId=108408&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-108408 (and the next 2 messages that follow it). I had to recopy odbc.ini (in /etc I believe), as it was no longer present. I had …

and this

CDR not working after FreePBX 13 to 14 upgrade

Bonjour Jacques! (Hi Jacques!) Now things are starting to make sense… Can you do yum install asterisk13-odbc (if you are running Asterisk 13) or yum install asterisk14-odbc (if you are running Asterisk 14) and post the results back? Do you get any error message, warnings about missing depencies, etc…? If it installs properly, can you retry reloading the module (it might require a reboot but I don’t think so, at least to try to load it). Good luck and have a nice day! Nick

Good luck and have a nice day!

If it is not that then please give more information about your setup…

Nick