CDR reports (do i have to setup something before?)

[Stewart1 (Stewart)]

I have no idea what may be wrong, but it’s interesting that another gentleman seems to be having the same issue:

CDR database empty

I have searched quit a bit regarding my issue. Here is my system info: Current PBX Version:14.0.13.4 Current System Version:12.7.3-1707-3.sng7 The issue I am running into is that my CDR table is no longer being updated. This started a while ago, but I don’t know when so I don’t have an event which kicked off the problem. I have confirmed that I can open the database and the cdr table from the CLI so I know I have correct credentials. It seems it’s been over a year since the last entry. As a …

However, you also have csv enabled, so I’m curious if you have files in
/var/log/asterisk/cdr-csv
and if calls are being logged to Master.csv .

That may tell us whether this is a database issue, or Asterisk failing to send CDR data at all.