Can't update distro 10.X to SNG7 due to 404 error

Distro Discussion & Help
1

Hello,

I can’t seem to be able to upgrade to SNG7 (using this https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7). The error I get from /var/log/sngupdate is

redhat_upgrade_tool.yum ERROR: Error downloading .treeinfo or treeinfo from repo http://sng7.com/distro-upgrade/: 
[Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
setting up repos...
######### An error occured, please check /var/log/sngupdate #########

Anyone having the same problem?

2

Hey,

Sorry about the trouble. We’re doing some infrastructure disk related upgrades that may have impacted this. Please stand by as we look into what happened.

Matthew Fredrickson

3

Hello, we are also experiencing the same issue and had upgrade scheduled for a major client. Any updates?

Thanks.

4

Matthew, I opened a support ticket but when do you think we will be able to proceed with the upgrades?

Thanks

5

I have same issue.

6

I received a note from Support that their mirror servers are under maintenance. I don’t have an ETA when they will be operational. Any update will be appreciated.
Thanks.

7

Things should be back to normal. If things are still not as expected, please open a ticket on issues.freepbx.org.

Sorry about the trouble, and best wishes to you all.

Matthew Fredrickson

1 Like
8

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