Hi Everyone, have been a long time lurker, but now need some advice which doesnt seem to be answered anywhere… yet.
We have a system set up which is working wonderfully, however one thing that is of slight annoyance at the moment is that when I place a call on HOLD by pressing the hand key on a Cisco SPA502G phone, the caller correctly gets put on hold, but when I press the softkey for Resume the caller gets taken off hold but they cant hear me, I can hear everything they are saying.
Have I missed something somewhere? I have updated the firmware on the phones and still the problem persists.
Any help would be appreciated.