Hello,
This evening, users became unable to make outbound calls. Nothing was changed immediately before. I have pasted the logs below for the call if it helps.
129721 [2024-09-08 19:45:04] VERBOSE[87244] netsock2.c: Using SIP RTP Audio TOS bits 184
129722 [2024-09-08 19:45:04] VERBOSE[87244] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
129723 [2024-09-08 19:45:04] VERBOSE[87244] netsock2.c: Using SIP RTP Audio CoS mark 5
129724 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [5555550911@from-internal:1] Macro("PJSIP/6649-00000063", "user-callerid,LIMIT") in new stack
129725 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:1] Set("PJSIP/6649-00000063", "TOUCH_MONITOR=1725839104.250") in new stack
129726 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:2] Set("PJSIP/6649-00000063", "CHANCONTEXT=") in new stack
129727 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:3] Set("PJSIP/6649-00000063", "CHANCONTEXT=") in new stack
129728 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:4] Set("PJSIP/6649-00000063", "CHANEXTENCONTEXT=6649-00000063") in new stack
129729 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:5] Set("PJSIP/6649-00000063", "CHANEXTEN=6649-00000063") in new stack
129730 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:6] Set("PJSIP/6649-00000063", "CALLERID(number)=6649") in new stack
129731 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:7] Set("PJSIP/6649-00000063", "AMPUSER=6649") in new stack
129732 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:8] Set("PJSIP/6649-00000063", "HOTDESCKCHAN=6649-00000063") in new stack
129733 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:9] Set("PJSIP/6649-00000063", "HOTDESKEXTEN=6649") in new stack
129734 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:10] Set("PJSIP/6649-00000063", "HOTDESKCALL=0") in new stack
129735 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:11] ExecIf("PJSIP/6649-00000063", "0?Set(HOTDESKCALL=1)") in new stack
129736 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:12] ExecIf("PJSIP/6649-00000063", "0?Set(CALLERID(name)=)") in new stack
129737 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("PJSIP/6649-00000063", "0?report") in new stack
129738 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("PJSIP/6649-00000063", "1?Set(REALCALLERIDNUM=6649)") in new stack
129739 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:15] Set("PJSIP/6649-00000063", "AMPUSER=6649") in new stack
129740 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:16] GotoIf("PJSIP/6649-00000063", "0?limit") in new stack
129741 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:17] Set("PJSIP/6649-00000063", "AMPUSERCIDNAME=TEST USER") in new stack
129742 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:18] ExecIf("PJSIP/6649-00000063", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
129743 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:19] GotoIf("PJSIP/6649-00000063", "0?report") in new stack
129744 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:20] Set("PJSIP/6649-00000063", "AMPUSERCID=6649") in new stack
129745 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:21] Set("PJSIP/6649-00000063", "__DIAL_OPTIONS=HhTtr") in new stack
129746 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:22] Set("PJSIP/6649-00000063", "CALLERID(all)="TEST USER" <6649>") in new stack
129747 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:23] ExecIf("PJSIP/6649-00000063", "0?Set(CUSDIAL=)") in new stack
129748 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:24] ExecIf("PJSIP/6649-00000063", "0?Set(CALLERID(all)="TEST USER" <6649>)") in new stack
129749 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:25] GotoIf("PJSIP/6649-00000063", "0?limit") in new stack
129750 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:26] ExecIf("PJSIP/6649-00000063", "1?Set(GROUP(concurrency_limit)=6649)") in new stack
129751 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:27] ExecIf("PJSIP/6649-00000063", "0?Set(CHANNEL(language)=)") in new stack
129752 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:28] NoOp("PJSIP/6649-00000063", "Macro Depth is 1") in new stack
129753 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:29] GotoIf("PJSIP/6649-00000063", "1?report2:macroerror") in new stack
129754 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (macro-user-callerid,s,30)
129755 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:30] GotoIf("PJSIP/6649-00000063", "1?continue") in new stack
129756 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (macro-user-callerid,s,49)
129757 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:49] Set("PJSIP/6649-00000063", "CALLERID(number)=6649") in new stack
129758 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:50] Set("PJSIP/6649-00000063", "CALLERID(name)=TEST USER") in new stack
129759 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:51] GotoIf("PJSIP/6649-00000063", "0?cnum") in new stack
129760 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:52] Set("PJSIP/6649-00000063", "__MCNUM=6649") in new stack
129761 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:53] Set("PJSIP/6649-00000063", "__MCNAME=TEST USER") in new stack
129762 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:54] Set("PJSIP/6649-00000063", "__MCEXTEN=6649") in new stack
129763 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:55] Set("PJSIP/6649-00000063", "__MCORGCHAN=PJSIP/6649-00000063") in new stack
129764 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:56] Set("PJSIP/6649-00000063", "CDR(cnam)=TEST USER") in new stack
129765 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:57] Set("PJSIP/6649-00000063", "CDR(cnum)=6649") in new stack
129766 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@macro-user-callerid:58] Set("PJSIP/6649-00000063", "CHANNEL(language)=en") in new stack
129767 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [5555550911@from-internal:2] Set("PJSIP/6649-00000063", "ROUTEUSER=6649") in new stack
129768 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [5555550911@from-internal:3] Set("PJSIP/6649-00000063", "ROUTEUSER=6649") in new stack
129769 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [5555550911@from-internal:4] GotoIf("PJSIP/6649-00000063", "1?notblind") in new stack
129770 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (from-internal,5555550911,7)
129771 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [5555550911@from-internal:7] GotoIf("PJSIP/6649-00000063", "1?restrictedroute-cfcd208495d565ef66e7dff9f98764da,5555550911,2:outbound-allroutes,5555550911,2") in new stack
129772 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (restrictedroute-cfcd208495d565ef66e7dff9f98764da,5555550911,2)
129773 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Channel 'PJSIP/6649-00000063' sent to invalid extension: context,exten,priority=restrictedroute-cfcd208495d565ef66e7dff9f98764da,5555550911,2
129774 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [i@restrictedroute-cfcd208495d565ef66e7dff9f98764da:1] Goto("PJSIP/6649-00000063", "bad-number,s,1") in new stack
129775 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (bad-number,s,1)
129776 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [s@bad-number:1] Goto("PJSIP/6649-00000063", "11,1") in new stack
129777 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx_builtins.c: Goto (bad-number,11,1)
129778 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [11@bad-number:1] ResetCDR("PJSIP/6649-00000063", "") in new stack
129779 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [11@bad-number:2] NoCDR("PJSIP/6649-00000063", "") in new stack
129780 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [11@bad-number:3] Progress("PJSIP/6649-00000063", "") in new stack
129781 [2024-09-08 19:45:04] VERBOSE[110034][C-000000a0] pbx.c: Executing [11@bad-number:4] Wait("PJSIP/6649-00000063", "1") in new stack
129782 [2024-09-08 19:45:05] VERBOSE[110034][C-000000a0] pbx.c: Executing [11@bad-number:5] Playback("PJSIP/6649-00000063", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
129783 [2024-09-08 19:45:05] VERBOSE[110034][C-000000a0] file.c: <PJSIP/6649-00000063> Playing 'silence/1.ulaw' (language 'en')
129784 [2024-09-08 19:45:06] VERBOSE[110034][C-000000a0] file.c: <PJSIP/6649-00000063> Playing 'cannot-complete-as-dialed.ulaw' (language 'en')
129785 [2024-09-08 19:45:08] VERBOSE[110034][C-000000a0] file.c: <PJSIP/6649-00000063> Playing 'check-number-dial-again.ulaw' (language 'en')